Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!
I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.
By Peter M•
The module is very good and extremely practical I have really enjoyed it. However the homework and quiz questions are a little bit tricky and are vaguely covered in the videos making it that bit harder to figure out. If that was the intention of the module then well done you have done it well !! but if not then please take a closer look.
Apart from that i have really enjoyed it great module.
By Renee A W•
The content was good and detailed and explained in a simple enough manner. However, it was verryyyy slow and somewhat uninteresting due to the professor's monotone pitch. I was finally able to get through it when I increased the pace of the video playback. If the pace is improved and some more dynamism included in the presentation style it would definitely receive 5 stars. Overall great course.
By Matthew P B•
The content was useful and I learned quite a bit. Professor was very thorough with the classes and had practice questions available within the coursework. Job well done. Only peeve I had was that some of the questions on the tests weren't worded correctly and there were a couple little glitches with the content. Overall, a solid course that can be used effectively in the real world.
By Daniele P•
Very interesting material the lessons are quite clear and the concept are nicely presented. I am not sure if the graded assignments need to be this tough. For a basic course I would have assumed they would have been a bit easier. I have no statistics/calculus basis (and my knowledge of excel is not top notch), so I am proof it can be done but I found it challenging.
By Pascal J•
I learned a lot from this class and everything was new and fresh for me. The assignments were very difficult and had topics that were not covered in class. Now whenever I am in long lines at a store or waiting at a restaurant to be serve, I always tried to see what is the bottleneck. At work now, I talk about process flows, process time and flow rate.
By Mario M R•
This course definitely gives you a good basic understanding of the concepts and math behind the Operations Management. The examples, exercises and quizzes are truly useful to get prepared for each module exam. The platform is easy to use and the app is also extremely useful.
Room for improvement on explaining the exam problems and the presentations.
By Christopher S•
A solid introduction to operations management. I worked for two years as a production manager, so some of the concepts were already familiar to me, and yet this course helped me find new meaning in the different methods of controlling and analyzing operations. Professor T. explains things clearly and maintains a good pace, neither too slow
By Georgiy S•
Very informative course, which I have enjoyed a lot! The only thing is that for me it was quite ambiguous about writing numeric answers on exams/quizzes. I really liked the way guidelines for writing different types of numeric answers were made in Introduction to Corporate Finance course. Something similar in this course would be great
This course provides a basic analysis of processing time, capacity, quality, manpower and demand rate. It closes with a short summary of Toyota production system. The instructor gives concise explanation on the concepts above with challenging questions. This is helpful course to me.
By Adam S•
Good overview of ways to analyze a business, be it manufacturing (or fast food) or Service based (hospital, call center). Also enjoyed the section on the Toyota (Japanese) Production system view of waste reduction and quality assurance and quality control.
By Musheer A S•
Good execution of overall e-modules. Common examples were good, would be better to use some software related examples as well.
Suggestion is to add the explanation for each of the home work answer after submission to understand have more understanding.
By Tomas S•
The course itself was really interest, however, I would not recommend as a course for people with no experience. I have some background on the business community and found the course pretty hard in general. The professor was excellent.
By Paola F R B•
Me gustaron mucho los temas, me gusto la explicacion, pero a la hora de hacer los examenes, sufrí mucho, eran mucho mas complicados que los problemas expuestos en clase. Favor de empatar lo visto en clase con lo preguntado en examenes.
By Su Z C•
It's a very useful course, professor is pretty clear about explaining theory and showing how to do some calculation, it would be wonderful if the sound record system get improved, sometimes the voice from video is not clear enough.
By Johnny V•
Excellent and detailed course. My only complaint is some topics are assumed as prior knowledge without explicit instruction. The student is then unsure what to even look up when attempting to fill these knowledge gaps.
By Moutaz A•
Very informative course and does contains lots of practical examples and exercises!
Strongly recommended for those who run business and would like to understand how to create good processes and high-quality operations.
By PRANJAL S•
The course was very informative and detailed. I will take this oppurtunity to thank coursera and The Wharton School to have such an amazing platformfor people to come and learn with real examples.
THANKS COURSERA TEAM.
By Yatin S•
This course is worth doing as it changes the perspective of thinking in right direction. Course also helps to find out bottlenecks and improve productivity. I found it useful and well with an engineers curriculum.
By Tyrel B•
Very Time Consuming, process analysis and statistical probability are very interesting. I do feel however that I will have difficulty actually applying 95% of the material to my present day business.
I feel there were not enough examples for the problems sets. It took me longer than normal to solve them. Especially when the teacher made a small change to how it's supposed to be solved.
By Harry M•
Over all very positive, some of the exam questions were very simple compared to the course work, so i'm not sure how valuable the course will be on my CV, but that remains to be seen.
By varun p•
Quite detailed and lengthy but an intriguing course. Many relevant examples have been included by the Professor to make contents easy for the user. Overall satisfactory!
Very detailed coverage of topics however the lecturer lacks sufficient energy in delivery and this could be solved when recording the lecture from an real classroom.
By Keiji H•
Although very hard to listen to the professor because of his accent and very hard to read his hand written words, the content itself is really useful and practical.
By Rahul S M•
The course is very relevant to Industrial/Operations/Management professionals. Thanks a lot to the instructor (Prof. Christian Terwiesch) for designing the course.