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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

2,346 ratings
530 reviews

About the Course

Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization....

Top reviews

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

Jan 28, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

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176 - 200 of 515 Reviews for Introduction to Operations Management

By Iyad A

Oct 26, 2019

Great course for everyone involved in operations

Thank you Prof. Christian Terwiesch

By Adán R

Aug 14, 2017

One of the most complete courses I have ever taken on Coursera. 100% recommendable

By Manchala r

Aug 10, 2020

simply the best introduction to operations management anyone could possibly give.

By Enrique G F

May 30, 2020

Excellent instructor. One of the best instructors that I've meet in the platform.

By Mostafa A M I

Sep 8, 2018

It's the best course to acquire professional knowledge about process management.

By Wagner W d S F

Jun 23, 2017

Excelente curso, muito completo e está me ajudando muito com minhas atribuições.

By david j u

Nov 20, 2020

the whole processing was challenging, educative, and an eye-opener to business.

By Sateesh K

Nov 14, 2017

A foundational program for all professionals handling clienmanagers and leaders

By Hamza S P

May 31, 2020

Hands down, the most challenging and rigorous course I have taken on Coursera!

By Somnath D

Dec 2, 2016

Thoroughly enjoyed the course. The problems in the tests were also very good.

By Felicia I

Jan 5, 2020

Gets you thinking! Absolutely great with the practice questions and answers!

By Siyu J

Aug 7, 2016

concise yet insightful to operation efficiency. Immediately helpful at work.

By Ivan S

Mar 25, 2019

I am very content with this course. It was to the oint and easy to follow.

By Chirag B C

Aug 5, 2017

Prof.Christian Terwiesch did a wonderful job in understanding the concept.

By Shreepad P

Jul 23, 2017

Nice course.Good teaching. Should have included more topics in the course.

By amey a

Jan 17, 2020

The complexities of operations management are explained through problems.

By Raman C

Jan 13, 2020

I really liked the teaching Process. Also, the course was really helpful!


Apr 15, 2020

Awesome course and really I got lots of valuable info and skills from it

By Paulino A

Apr 30, 2020

Excellent course, it was very clear and the examples were very useful.

By Lu L

Nov 16, 2018

Good course and good teacher, very useful especially the case studies.

By Ben P

Apr 20, 2017

Great lecturers! I found the content both interesting and informative.

By kana r

Feb 21, 2016

wonderful course that initializes the candidate with the needed basics

By 胡若安

Jan 9, 2018

it is a little bit difficult, but it is worth to learn it. Thank you.

By 郭乐

Oct 7, 2017


By Jaloliddin R

Apr 27, 2020

Amazing course. I highly recommend to all beginner business leaders.