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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

2,271 ratings
509 reviews

About the Course

Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization....

Top reviews

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

Jan 28, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

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176 - 200 of 493 Reviews for Introduction to Operations Management

By Chirag B C

Aug 5, 2017

Prof.Christian Terwiesch did a wonderful job in understanding the concept.

By Shreepad

Jul 23, 2017

Nice course.Good teaching. Should have included more topics in the course.

By amey a

Jan 17, 2020

The complexities of operations management are explained through problems.

By Raman C

Jan 13, 2020

I really liked the teaching Process. Also, the course was really helpful!


Apr 15, 2020

Awesome course and really I got lots of valuable info and skills from it

By Paulino A

Apr 30, 2020

Excellent course, it was very clear and the examples were very useful.

By Lu L

Nov 16, 2018

Good course and good teacher, very useful especially the case studies.

By Ben P

Apr 20, 2017

Great lecturers! I found the content both interesting and informative.

By kana r

Feb 21, 2016

wonderful course that initializes the candidate with the needed basics

By 胡若安

Jan 9, 2018

it is a little bit difficult, but it is worth to learn it. Thank you.

By 郭乐

Oct 7, 2017


By Jaloliddin R

Apr 27, 2020

Amazing course. I highly recommend to all beginner business leaders.

By Andrés H P C

Jan 9, 2016

Simply amazing. A completly indispensable knowledge for my business.

By Neha A

Jan 4, 2016

very nice course. Got technical insights into operations management

By Shaunak A

Aug 9, 2018

Excellent Course to Understand the Basics of Operations management

By Carlos A I B

Apr 13, 2021

Excellent course! Challenging until you grasp the concepts of OM

By Tom M

Mar 19, 2021

Very interesting to get first insights into operations management

By Aashish B

Mar 20, 2017

Loved the course content, the teaching and the entire experience!

By fakulie a j

Jan 24, 2016

I love operations Management and i will like to do it for my PhD.

By Abhishek S

Feb 18, 2018

I come to understand the core and need of operations management.

By Daniel S

May 24, 2016

I realized that I like it a lot despite my previous expectation.


Jul 7, 2020

Only setback is the assessment parts are extremely challenging

By Zhang J

Jun 20, 2020

Interesting course, very relevant to work and useful concepts.


Feb 5, 2020

The topics are really helpful it will create a firm foundation


May 27, 2017

Perfect course to know about basics of Operations Management!