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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

4.4
stars
2,765 ratings

About the Course

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

Top reviews

KR

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

RE

Jan 28, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

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176 - 200 of 632 Reviews for Introduction to Operations Management

By Pavel M

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Apr 7, 2020

Very useful course to understand the basics of operations management. Very informative explanations and tasks.

By Wolf H

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Oct 7, 2021

Really solid foundation -- you might need to watch some of it twice for it to really stick. Highly recommend.

By Aung M

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Jun 5, 2020

Interesting course, quite intuitive and fun. However, answer formatting needs a little work (0.16666 = 0.17).

By Benoît S

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Feb 25, 2018

Very very interesting, very hands-on, lots of points that can be immediately applied to an existing business.

By Eric T

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Nov 16, 2017

one of the most challenging courses but it is definitely fulfilling and educational.

thank you prof christian!

By Sarah C

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Sep 3, 2017

This course has taught me a lot about the subject of Operations Management and challenged me educationally.

By Gayatri N

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Dec 22, 2015

Great course! It offers very useful insights to business management topics! Definitely recommended to all!

By Karol V

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Aug 1, 2020

Excelente Profesor, Aprendí mucho sobre operaciones. Tiene un nivel de exigencia importante pero lo vale.

By Shubham

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Nov 20, 2023

AWESOME COURSE.... ANYONE WHO WANTS AN INSIGHT ON OPERATIONS MANAGEMENT THEN THEY MUST SURELY GO FOR IT

By Shuvi P

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Mar 25, 2018

Tough, helpful (for me to better understand the needs of my customers) and I found it very interesting.

By Ada Z

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Jan 13, 2019

This is very challenge but comprehensive operations course. I learned a lot from Professor Christian.

By Giennadij A

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Aug 6, 2017

Good introduction into the Operations Management topic, well presented over video with good practice.

By Surabhi_Madhavi

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Apr 25, 2023

Thank you for this amazing course. Engaging video lectures and assignment really helped me to learn.

By Sonam S

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Jan 3, 2021

I enjoyed this course. The homework and quizzes were slightly challenging which was a good thing :)

By Salvo L M

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Mar 15, 2018

very effective course on operation management, all that I have learned I have applied in real life

By Chris W

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Jun 18, 2019

The professor offers very interesting real-life examples and challenging questions. Great course!

By Himanya B

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Mar 21, 2021

This was one of the most interesting courses i read. Hands on and Challenging. Highly Reccomend!

By Abhilash d

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Aug 26, 2019

A good course for Understanding basic concepts and calculations regarding Operations management.

By VINEET T

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Apr 10, 2016

Though its an online course but it gives a very practical view of concepts. Wee designed course.

By Brian B

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Jul 18, 2021

Solid! I would like more sample practice problems with answers to have a better understanding.

By Arushi A

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Oct 11, 2020

The concepts are well explained, the tests are also appropriately put to test the understanding

By RUPESH C

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Jan 23, 2016

Very good course briefly introducing the role of process management, quality, performance etc.

By Alvin B

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Mar 8, 2020

I learn a lot in this, and i'm also surprise this is also applies to our Real Estate Business

By Derek Z

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Dec 5, 2018

Great intro to operations management class, but the audio and video quality can be improved.