About this Course
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Flexible deadlines

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Beginner Level

Approx. 9 hours to complete

Suggested: 2-3 hours per week...

English

Subtitles: English, Korean

Skills you will gain

Decision-MakingChange ManagementHuman Resources (HR)

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 9 hours to complete

Suggested: 2-3 hours per week...

English

Subtitles: English, Korean

Syllabus - What you will learn from this course

Week
1
2 hours to complete

Motivation and Reward

8 videos (Total 87 min), 1 reading, 1 quiz
8 videos
Course Overview19m
Introduction4m
Motivation10m
Motivation: The Agency Theory Examples6m
Designing Incentive Systems17m
Hiring10m
Managing Performance13m
1 reading
PDFs of Module 1 Slides10m
1 practice exercise
Managing Performance, Motivation and Hiring Quiz20m
Week
2
1 hour to complete

Tasks, Jobs, and Systems of Work

6 videos (Total 55 min), 1 reading, 1 quiz
6 videos
How to Design Jobs11m
Drawbacks and Rethinking Job Design12m
Engineers and Psychologists: A Battle for Designing Jobs7m
Lessons from the Japanese and US Auto Industries14m
Systems of Work6m
1 reading
PDFs of Module 2 Slides10m
1 practice exercise
Tasks and Designing Jobs Quiz20m
Week
3
1 hour to complete

Making Good and Timely Management Decisions

5 videos (Total 53 min), 1 reading, 1 quiz
5 videos
Making a Good and Timely Decision7m
US Examples10m
Fighting a Fire15m
After Action Review and Summary6m
1 reading
PDFs of Module 3 Slides10m
1 practice exercise
Decision Making Quiz20m
Week
4
2 hours to complete

Designing and Changing the Organization's Architecture

6 videos (Total 61 min), 1 reading, 1 quiz
6 videos
Performance: Pay and Promotion6m
Organizational Design5m
David Pottruck and Charles Schwab Example10m
Managing People15m
Manager's Template for Human and Social Capital4m
1 reading
PDFs of Module 4 Slides10m
1 practice exercise
Organization Design, Architecture, and Managing Quiz20m
4.5
213 ReviewsChevron Right

18%

started a new career after completing these courses

20%

got a tangible career benefit from this course

11%

got a pay increase or promotion

Top reviews from Managing Social and Human Capital

By DMOct 20th 2018

Excellent Course. Understanding human behavior is one of the most difficult challenges in an organization. This course describes the challenges well and offers approaches to tackling those challenges.

By AAMay 26th 2018

The case studies in the course are exemplary. For an MBA student to understand the decision making process at the highest level and to gain right decision making approach this course is a must .

Instructors

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Michael Useem

Professor of Management and Director of the Center for Leadership and Change Management
The Wharton School
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Peter Cappelli

Professor of Management, Director, Center for Human Resources
The Wharton School

About University of Pennsylvania

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

About the Business Foundations Specialization

In this Specialization, you’ll develop basic literacy in the language of business, which you can use to transition to a new career, start or improve your own small business, or apply to business school to continue your education. In five courses, you’ll learn the fundamentals of marketing, accounting, operations, and finance. In the final Capstone Project, you’ll apply the skills learned by developing a go-to-market strategy to address a real business challenge....
Business Foundations

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.