IBM

UX Research and Information Architecture 

IBM

UX Research and Information Architecture 

Rav Ahuja
Richa Arora

Instructors: Rav Ahuja

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2,158 already enrolled

Gain insight into a topic and learn the fundamentals.

19 reviews

Intermediate level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.

19 reviews

Intermediate level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain hands-on UX research and IA experience you can showcase in your portfolio and discuss in interviews

  • Explore the fundamentals of UX research, when to use it, types of research methods, and how it aligns with the product development lifecycle

  • Apply UX research techniques to create user personas using affinity mapping and a priority matrix for new development

  • Design an effective information architecture (IA) using card sorting and tree testing for an effective navigation system

Details to know

Shareable certificate

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Assessments

10 assignments

Taught in English

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Build your Design and Product expertise

This course is part of the IBM UI/UX Designer Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from IBM

There are 4 modules in this course

This module introduces the core concepts of UX research and its role in shaping product decisions. You will learn how to define research goals, form hypotheses, and distinguish between UX research and UX design. The module also explores qualitative and quantitative research methods and when to apply them across the product lifecycle. Additionally, you will gain hands-on experience designing and conducting user interviews and surveys using tools such as Google Forms.

What's included

6 videos10 readings3 assignments2 plugins

This module focuses on transforming raw research data into meaningful insights that inform product decisions. You will learn how to analyze qualitative data using affinity mapping and evaluate open-ended responses. The module also covers creating user personas, identifying user needs, and translating research findings into actionable features. Additionally, you will explore prioritization techniques and learn how to communicate insights and recommendations effectively.

What's included

6 videos8 readings3 assignments

This module explores how to design intuitive and user-friendly information architecture for digital products. You will learn core IA concepts and compare flat and hierarchical structures for organizing content. The module also introduces methods such as card sorting and tree testing to design and validate navigation systems. By the end of the module, you will be able to create and refine sitemaps that improve usability and align with user mental models.

What's included

6 videos9 readings3 assignments

This module provides an opportunity to apply all UX research and information architecture concepts through a complete case study. You will conduct research, synthesize insights, define features, and design a sitemap for a selected product idea. The module also includes a final assessment to evaluate your understanding. By the end, you will produce a polished, portfolio-ready UX project.

What's included

1 video4 readings1 assignment1 app item1 plugin

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Rav Ahuja
IBM
55 Courses 4,868,162 learners

Offered by

IBM

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Reviewed on Aug 10, 2025

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