Conflict Transformation

Conflict Transformation

Instructor: Ellen Ott Marshall

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48,568 already enrolled

5 modules

Gain insight into a topic and learn the fundamentals.

456 reviews

Beginner level

No prior experience required

Flexible schedule

2 weeks at 10 hours a week

Learn at your own pace

97%

Most learners liked this course

5 modules

Gain insight into a topic and learn the fundamentals.

456 reviews

Beginner level

No prior experience required

Flexible schedule

2 weeks at 10 hours a week

Learn at your own pace

97%

Most learners liked this course

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

5 assignments¹

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Taught in English

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There are 5 modules in this course

This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively.

This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation.

What's included

7 videos3 readings1 assignment1 peer review1 discussion prompt

7 videos Total 41 minutes

Welcome and an Introduction to the Course 3 minutes
Conflict Transformation Introduced 8 minutes
Understanding Conflict 6 minutes
The Four Dimensions of Change 10 minutes
Conflict Is a Nested Phenomenon 5 minutes
Constructive Change and Nonviolent Resistance 7 minutes
Week 1 Recap 2 minutes

3 readings Total 175 minutes

Course Outline and Grading Information 5 minutes
Fundamental Texts on Conflict Transformation 80 minutes
Nested Theory and Nonviolent Resistance 90 minutes

1 assignment Total 10 minutes

Practice 10 minutes

1 peer review Total 30 minutes

Conflict in the News 30 minutes

1 discussion prompt Total 10 minutes

Ponder the Past 10 minutes

This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.

What's included

6 videos3 readings1 assignment1 peer review1 discussion prompt

6 videos Total 45 minutes

Self-Assessment Overview 7 minutes
The Five Conflict Styles 9 minutes
Which Style Is Best for What Kind of Conflict? 13 minutes
The Brain's Response to Conflict 1 minute
The Body's Response to Conflict 13 minutes
Week 2 Recap 2 minutes

3 readings Total 60 minutes

Discover Your Conflict Style 15 minutes
Weekly Readings 30 minutes
Physical and Psychological Responses to Stress 15 minutes

1 assignment Total 10 minutes

Practice 10 minutes

1 peer review Total 30 minutes

Analyzing Your Conflict Style 30 minutes

1 discussion prompt Total 10 minutes

Ponder the Past 10 minutes

This module explores conflict analysis and three analysis tools.

What's included

6 videos3 readings1 assignment1 peer review1 discussion prompt

6 videos Total 28 minutes

Analyzing Conflict Overview 11 minutes
"Trouble at the Bus Stop" 4 minutes
The ABC Tool 4 minutes
The Onion Tool 3 minutes
The Tree Tool 5 minutes
Week 3 Recap 2 minutes

3 readings Total 150 minutes

Weekly Readings 70 minutes
Case Study and Tools Handout 10 minutes
Conflict Analysis Organizations, Resources, and Manuals 70 minutes

1 assignment Total 10 minutes

Practice 10 minutes

1 peer review Total 30 minutes

Using a Conflict Tool 30 minutes

1 discussion prompt Total 10 minutes

Ponder the Past 10 minutes

This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes.

What's included

7 videos2 readings1 assignment1 peer review1 discussion prompt

7 videos Total 50 minutes

Engaging Conflict from a Middle Ground 4 minutes
Phases of the Mediation Process 8 minutes
The Role of the Mediator 9 minutes
Mediation Demonstration 13 minutes
Defining a Circle Process 5 minutes
Elements of the Circle Process 10 minutes
Week 4 Recap 1 minute

2 readings Total 125 minutes

Weekly Readings 120 minutes
Mediation and Circle Process Handout 5 minutes

1 assignment Total 10 minutes

Practice 10 minutes

1 peer review Total 30 minutes

Designing a Process 30 minutes

1 discussion prompt Total 10 minutes

Ponder the Past 10 minutes

This module covers strategies for dealing with conflict that is ongoing or seemingly erupts unexpectedly.

What's included

5 videos2 readings1 assignment1 peer review1 discussion prompt

5 videos Total 21 minutes

Other Conflict Considerations 2 minutes
How to Deal with Conflict Erupting Out of Nowhere 6 minutes
How to Deal with Ongoing Conflict 5 minutes
Identifying Deeper Issues 3 minutes
Week 5 Recap 5 minutes

2 readings Total 95 minutes

Weekly Readings 90 minutes
Bibliography 5 minutes

1 assignment Total 10 minutes

Practice 10 minutes

1 peer review Total 30 minutes

Dealing with Difficult Conflict 30 minutes

1 discussion prompt Total 10 minutes

Ponder the Past 10 minutes

Instructor

Instructor ratings

(160 ratings)

Ellen Ott Marshall

Emory University

2 Courses 49,055 learners

Offered by

Emory University

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Showing 3 of 456

Reviewed on Oct 2, 2018

This is one of the best courses ever , the tools and knowledge i have acquired will help me deal with a lot of issues. thanks a thousand times.

Reviewed on Nov 17, 2022

One of the excellent courses that I attended.We can apply this to ongoing Major Conflicts in world including Ukraine-Russsia .ThanksKrish

Reviewed on Aug 2, 2017

I have definitely learned a lot with this course! What is my style, how to address conflict more efficiently, what tools do we have, and many more useful skills for my personal and work life.

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