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University of Illinois Urbana-Champaign

Shaping Your Professional Brand

You've thought about who you are and how you want your career to be. You have some soft skills to deal with situations that could cause problems. What about the team around you? How do you build functional and constructive professional relationships? How can you add value? What do employers look for when they are promoting? Skill-building in this course will include asking questions, listening, developing likeability (you’d better be stellar if you’re difficult), identifying cognitive bias, apologizing, receiving apologies, and the basics of whistleblowing. After this course, you will be able to: - assess your own listening and reactions and retune them in advance or on the spot for a more constructive outcome - add value at work by keeping situations easy instead of difficult - manage your own approach - be prepared when things go wrong The prerequisite for this course is Course One of the Specialization "Professional IQ: Preventing and Solving Problems at Work".

Status: Conflict Management
Status: Constructive Feedback
BeginnerCourse23 hours

Featured reviews

DD

5.0Reviewed Oct 2, 2018

great. minor complaint that the cut scene music is annoying and jarring, especially at the end with the Univ. of ILL logo slapping on the metal sounds.

AB

5.0Reviewed Mar 7, 2017

It's one of the best courses on this topic! Very well structured and interesting with concrete steps and recommendations.

All reviews

Showing: 12 of 12

Bernard De Villepin
5.0
Reviewed Aug 3, 2020
Carey Duncan
5.0
Reviewed Aug 15, 2018
Mariel Sigaya
5.0
Reviewed Nov 28, 2021
Tryntsje Boersma
5.0
Reviewed Dec 11, 2016
dh
5.0
Reviewed Oct 3, 2018
Ancuta Barbu
5.0
Reviewed Mar 8, 2017
Lisa Bell
5.0
Reviewed Jun 1, 2017
Rebecca Zhang
5.0
Reviewed Dec 23, 2016
Stuart McNeill
5.0
Reviewed Jul 29, 2016
Constantinos Paizanis
4.0
Reviewed Jun 12, 2022
Fathurahman Al Faqih
4.0
Reviewed Oct 18, 2025
emilija-antonija jović
2.0
Reviewed Jun 30, 2023