This course explores effective communication strategies for healthcare professionals to enhance teamwork and patient care. Learners will reflect upon giving and receiving feedback, managing emotions, addressing microaggressions, and handling conflict in the workplace. Through real-world scenarios, nurses learn to build trust, foster collaboration, and communicate with empathy across interdisciplinary teams.

Communication in Healthcare

Communication in Healthcare
This course is part of Nursing Leadership Specialization

Instructor: Amber Vanderburg
Access provided by ExxonMobil
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
5 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Demonstrate effective communication techniques in healthcare settings.
Describe strategies for giving and receiving constructive feedback.
Manage difficult conversations and workplace conflict with professionalism.
Promote collaboration and empathy within the interdisciplinary healthcare team.
Skills you'll gain
Details to know

Shareable certificate
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Assessments
6 assignments
Taught in English
Recently updated!
October 2025
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Build your subject-matter expertise
This course is part of the Nursing Leadership Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 2 modules in this course
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