In this course, learners will develop the ability to use metrics as a practical tool for alignment and better decision-making. They will explore how metrics support adaptable, impactful ways of working and how the right metrics can help teams understand progress, surface insights, and focus on outcomes that matter.

Metrics that Matter: Improving Product Outcomes

Metrics that Matter: Improving Product Outcomes
This course is part of Agile for the Modern Product Manager Specialization

Instructor: Scrum Alliance
Access provided by ExxonMobil
Recommended experience
What you'll learn
Understand how metrics support learning, decision making, and meaningful product outcomes.
Use metrics to nurture high performance teams and deliver excellent products.
Apply key agile metrics to guide conversations and inform everyday product work.
Skills you'll gain
- Business Metrics
- Product Management
- Performance Metric
- Data-Driven Decision-Making
- Agile Methodology
- Agile Product Development
- Continuous Improvement Process
- Data Visualization
- Performance Measurement
- Product Improvement
- Technical Communication
- Product Planning
- Key Performance Indicators (KPIs)
- Team Performance Management
- Agile Project Management
- Data Storytelling
- Cross-Functional Team Leadership
- Teamwork
- Product Development
- Team Management
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January 2026
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There are 4 modules in this course
Welcome to the first module of Metrics that Matter: Improving Product Outcomes! This course is designed to show you how to effectively use data to support agile ways of working. Throughout this learning experience, you will engage with a variety of content, including concise explanations, insightful video discussions with our experts, practical readings, interactive exercises to solidify your understanding, and knowledge checks to assess your progress. This course was created with expertise from Ilja Preuß, CSAT®, and Ram Srinivasan, CST®. The review team included Sekhar Burra, CST®, and Allan McPike, CSAT®.
What's included
2 videos8 readings1 assignment2 discussion prompts1 plugin
Welcome to Module 2: Using Metrics in an Agile Way! In this module, we'll discover the core principles that guide the effective use of metrics when working in an agile way. Our primary learning objective is to understand the key reasons behind using metrics in a way that supports agile values, principles and practices. We'll explore how a shift in mindset transforms metrics from tools of control to enablers of learning and continuous improvement.
What's included
2 videos7 readings1 assignment1 discussion prompt1 plugin
Welcome! Building on our understanding of principles behind using metrics in an agile context, this module focuses on practical application. While a wealth of metrics can support agile teams, such as those measuring team health and collaboration, we will primarily focus on key product development metrics in this module. We will identify key metrics, explore their typical uses, and understand their impact on agile teams. We'll also examine metrics for product value, workflow efficiency, product quality, and software delivery.
What's included
2 videos10 readings3 assignments7 discussion prompts
What's included
1 assignment
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