This course covers common operating system errors, performance issues, and application failures, with hands-on practice using recovery and diagnostic tools for Windows 10 and 11. You’ll learn a step-by-step approach to diagnosing and fixing problems on Windows, Android, and iOS devices. You’ll also learn how to address PC security issues, certificate errors, and mobile security threats, so you can keep systems secure and running smoothly. Lessons focus on problem solving and managing everyday issues and more complex incidents.

A+ Core 2 V15 - Pearson Cert Prep: Unit 3

A+ Core 2 V15 - Pearson Cert Prep: Unit 3
This course is part of A+ Core 2 V15 - Pearson Cert Prep Specialization


Instructors: Pearson
Access provided by ExxonMobil
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
6 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Apply the six-step troubleshooting process to diagnose and resolve software issues on Windows, Android, and iOS devices.
Identify and fix common operating system, application, and security problems across multiple platforms.
Utilize recovery environments and diagnostic tools to restore system functionality.
Troubleshoot and mitigate security issues on both PCs and mobile devices.
Skills you'll gain
Tools you'll learn
Details to know

Shareable certificate
Add to your LinkedIn profile
Assessments
4 assignments
Taught in English
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
This course is part of the A+ Core 2 V15 - Pearson Cert Prep Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."





