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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google
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About the Course
Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems.
Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary.
By the end of this course, you will be able to:
- Empathize with users to understand their needs and pain points.
- Create empathy maps, personas, user stories, and user journey maps to understand user needs.
- Develop problem statements to define user needs.
- Generate ideas for possible solutions to user problems.
- Conduct competitive audits.
- Start designing a mobile app, a new project to include in your professional UX portfolio.
Top reviews
DF
Feb 6, 2023
I believe it's crucial for students in this course to give mandatory feedback on Peer Review assignments. This would provide additional viewpoints and knowledge that may otherwise go unnoticed.
BP
May 5, 2021
The UX Program was created for professionals in any field to become professional User Experience Designers even if they have no previous experience in Design. This is fantastic. Thank you so much!
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By Thái P H
•Sep 10, 2025
such a good course