Good course. It will help both managers as well as direct reports to find a common interface for better communication, and more efficient business relationships.
Communication in the 21st Century Workplace
Communication in the 21st Century Workplace
This course is part of Career Success Specialization
Instructor: Diane Spiegel
Access provided by Lok Jagruti University
145,672 already enrolled
3,934 reviews
Beginner level
No prior experience required
Flexible schedule
1 hour to complete
Learn at your own pace
95%
Most learners liked this course
What you'll learn
Identify communication benefits across diverse work environments (in-person, virtual, hybrid).
Discuss effective techniques for communicating with a diverse workforce.
Differentiate communication preferences across five working generations.
Implement a flexing communication strategy for improved workplace team communication.
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the Career Success Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
- 5 stars
69.60%
- 4 stars
20.17%
- 3 stars
6.51%
- 2 stars
2.18%
- 1 star
1.52%
Showing 3 of 3934
OC
Reviewed on Oct 9, 2015
ME
Reviewed on Jan 31, 2016
The content of the course was good. Lectures were effective. I specially liked the last statement after every lecture "where ever you may be have a great time"
KT
Reviewed on May 2, 2016
I enjoyed this course. I used it for personal development. It gave great tools and information to think about as a middle manager and how to properly communicate with