This module explores the role of a Systems Analyst in the development and management of information systems. It covers the key responsibilities, required skills, and various career paths within the field. Students will learn about the importance of communication, problem-solving, and analytical thinking in gathering requirements, designing systems, and working with stakeholders. The module also introduces ethical considerations and best practices that Systems Analysts must follow in professional environments. Learners will also engage in a role-play activity that simulates a stakeholder meeting, demonstrating how Systems Analysts add value across the SDLC by addressing objections, clarifying requirements, and collaborating with technical teams to deliver business outcomes. By the end of this module, students will have a clear understanding of the critical role Systems Analysts play in bridging business needs with technology solutions.

This module introduces the essential tools and techniques used by Systems Analysts to analyze, design, and document information systems. Students will explore modeling tools such as data flow diagrams (DFDs), entity-relationship diagrams (ERDs), and Unified Modeling Language (UML). The module also covers requirement-gathering techniques, prototyping, and various software tools that aid in Systems Analysis and design. Through an open-ended Dialogue with Coursera Coach, learners will practice evaluating and choosing the right tools for different business scenarios, strengthening their ability to apply theory in practice. Emphasis is placed on how these tools help streamline communication between stakeholders, improve system documentation, and support decision-making. By the end of this module, students will be equipped with practical knowledge of the tools necessary for effective Systems Analysis and design.