Coursera

Email Automation & AI Specialization

Coursera

Email Automation & AI Specialization

Automate Smarter Email Marketing with AI.

Master email automation, AI-powered content, CRM optimization, and lifecycle marketing strategy.

John Whitworth
Professionals in the Industry

Instructors: John Whitworth

Access provided by Haile Selassie I MetaVersity

Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Use ChatGPT and AI prompting techniques to draft, personalize, and scale email sequences using structured templates and brand voice guidelines.

  • Build and diagnose marketing automation workflows in HubSpot and Klaviyo, configuring triggers, branching logic, and multi-step nurture sequences.

  • Optimize CRM data quality through deduplication, standardization, and automated maintenance workflows that improve targeting and campaign ROI.

  • Design lifecycle and retention programs using CLV analysis, RFM frameworks, and churn-risk signals to drive acquisition, expansion, and loyalty.

Details to know

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Taught in English
Recently updated!

June 2026

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