This short course equips marketing professionals, data analysts, and business strategists with practical skills to analyze customer behavior, generate actionable insights, and drive growth using the latest AI tools and real-world case studies. Learn how to seamlessly integrate AI into your business strategy and stay ahead in today's competitive market.

Enhancing Customer Insights with Generative AI

Enhancing Customer Insights with Generative AI
This course is part of GenAI for Marketing and Customer Insights Specialization

Instructor: Resham Sivnarain
Access provided by IT Education Association
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
3 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Gain a comprehensive understanding of how generative AI can transform market research and consumer behavior analysis.
Learn to extract valuable insights from big data using advanced AI techniques, leading to more informed business decisions.
Develop the skills to integrate AI-generated insights into strategic planning and marketing efforts, enhancing overall business performance.
Skills you'll gain
Tools you'll learn
Details to know

Shareable certificate
Add to your LinkedIn profile
Assessments
4 assignments
Taught in English
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
This course is part of the GenAI for Marketing and Customer Insights Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 4 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor

Offered by
Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."




