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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,839 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

AC

May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

SK

May 30, 2025

This was a good course. My only complaint is that some questions in the assignments are too open-ended. Particularly in the multiple-correct choice questions, there seems to be a lot of ambiguity.

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1476 - 1500 of 2,981 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By mostafa m

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Jun 4, 2022

the best course is learned ever

By Zach S

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Apr 24, 2022

Very thorough and comprehensive

By Anitha A

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Mar 7, 2022

happy to joining in this course

By Beka_ T

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Dec 6, 2021

very clear and understandable !

By CORY M G 1

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Oct 5, 2021

Cool Course from Expert Google!

By viridiana s u

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Sep 9, 2021

I'm learning a lot, is awesome!

By Travis W

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Aug 25, 2021

such a great challenging course

By ramy s

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Jul 27, 2021

WOW, It's very very very useful

By Agasthya G

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Jun 29, 2021

challenging ....but a great one

By Vineeth Y

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Jun 26, 2021

We can gain in-depth knowledge!

By Mahnoor

•

Jan 7, 2026

i learned alot thanks coursera

By Michelle M

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Oct 11, 2025

El mejor curso sin duda alguna

By hector h

•

Sep 24, 2024

muy buena forma de aprendizaje

By นายรักษ์ศักดิ์ ส

•

Jun 10, 2024

It's new learning. Very useful

By Siddharth p

•

Dec 21, 2023

course 2 is great and amazing.

By Moriah C E

•

Nov 18, 2023

WONDERFUL TEACHERS AND CONTENT

By Rahul B

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Jul 4, 2023

really good online platform :)

By Corina G

•

Feb 19, 2023

Amazing content and resources!

By merajul i

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Feb 18, 2023

quite good, I have learn a lot

By Amarachi A

•

Feb 13, 2023

The knowledge in here, is vast

By shima k

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Jan 26, 2023

顧客共創やデザイン思考などを学びたい方におすすめの講座です。

By Romina D

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Jan 6, 2023

Best course I have done so far

By RITA E O

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Jan 2, 2023

very educative and challenging

By Nolan H

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Nov 20, 2022

Great course, learned so much!

By Christian N

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Oct 6, 2022

flexible learning environment