Coursera

Market Research Analyst Professional Certificate Professional Certificate

Coursera

Market Research Analyst Professional Certificate Professional Certificate

Digital Marketing Analytics and Campaign Strategy.

Build expertise in SEO, campaign analytics, CRM automation, and data visualization.

Access provided by Masterflex LLC, Part of Avantor

Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

4 months to complete
at 8 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

4 months to complete
at 8 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Launch and optimize multi-channel digital ad campaigns using Google Ads, Meta Ads, UTM tracking, and performance metrics like CPA and ROAS.

  • Apply SEO best practices and SEMRush to conduct page audits, build keyword lists, and measure improvements in search engine rankings over time.

  • Manage customer data and automate marketing workflows using HubSpot CRM, email sequencing tools, and funnel performance analysis techniques.

  • Analyze and visualize campaign performance data using pivot tables, Google Analytics 4, Tableau, and BI dashboards to guide strategic decisions.

Details to know

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Taught in English
Recently updated!

March 2026

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Professional Certificate - 13 course series

What you'll learn

  • Build comprehensive campaign tracking systems using UTM parameters and analytics tools to measure performance across channels.

  • Create and schedule social media content with strategic hashtags while analyzing engagement metrics to optimize campaigns.

  • Design email marketing campaigns using platform templates and measure success through open rates and click-through metrics.

  • Conduct keyword research and analyze cost-per-click data to inform paid advertising strategies and budget allocation.

Skills you'll gain

Category: Digital Marketing
Category: Newsletters
Category: Social Media Management
Category: Content Strategy
Category: Performance Analysis
Category: Social Media
Category: Pay Per Click Advertising
Category: Content Management
Category: Digital Advertising
Category: Keyword Research
Category: Email Marketing
Category: Search Engine Marketing
Category: Web Analytics
Category: Online Advertising
Category: Campaign Management
Category: Key Performance Indicators (KPIs)
Category: Marketing Channel
Category: Google Ads
Category: Performance Metric
Category: Data Analysis

What you'll learn

  • Launch multi-channel ad campaigns with proper tracking, budget allocation, and performance measurement across Google Ads and Meta.

  • Optimize Google Ads campaigns using Quality Score analysis, keyword research, and negative keyword implementation for improved ROI.

  • Analyze campaign performance data to calculate CPA, ROAS, and cost savings while presenting actionable budget reallocation recommendations.

  • Measure advertising effectiveness using brand lift surveys and control group analysis to quantify campaign impact on brand awareness.

Skills you'll gain

Category: Performance marketing
Category: Marketing Budgets
Category: Cost Benefit Analysis
Category: Marketing Effectiveness
Category: Survey Creation
Category: Keyword Research
Category: Paid media
Category: Marketing Analytics
Category: Social Media Campaigns
Category: Digital Advertising
Category: Budget Management
Category: Advertising Campaigns
Category: Content Performance Analysis
Category: Google Ads
Category: Performance Analysis
Category: Search Engine Marketing
Category: Pay Per Click Advertising
Category: Online Advertising
Category: Campaign Management
Category: Media Buying

What you'll learn

  • Design and deploy market research surveys using Google Forms to gather customer insights and validate product concepts.

  • Build and manage customer contact records in HubSpot CRM while tracking leads through sales qualification stages.

  • Create social media content schedules and respond to customer interactions using professional templates and tools.

  • Monitor brand mentions across social platforms and measure marketing effectiveness using quantitative metrics.

Skills you'll gain

Category: Customer Insights
Category: Social Media Campaigns
Category: Brand Awareness
Category: Marketing
Category: Customer Communications Management
Category: Surveys
Category: Content Management
Category: Marketing Automation
Category: Analytics
Category: Market Analysis
Category: Market Research
Category: Customer Data Management
Category: Customer Relationship Management
Category: Research Methodologies
Category: Social Media Management
Category: Customer Acquisition Management
Category: Marketing Effectiveness
Category: HubSpot CRM
Category: Marketing Strategies
Category: Social Media Marketing

What you'll learn

  • Create social media graphics that meet platform specifications and align with brand guidelines using industry-standard design tools.

  • Conduct on-page SEO audits using professional tools to identify technical issues and optimization opportunities for digital content.

  • Apply buyer journey frameworks to classify and organize content assets, ensuring marketing materials guide customers effectively.

  • Verify brand asset usage across digital platforms by applying official brand guidelines and documenting compliance for team review.

Skills you'll gain

Category: Sales Process
Category: Social Media Marketing
Category: Marketing Materials
Category: Search Engine Optimization
Category: Marketing Design
Category: Style Guides
Category: Content Marketing
Category: Graphic Design
Category: Branding
Category: Content Strategy
Category: Web Analytics and SEO
Category: Content Creation
Category: Content Management
Category: Auditing
Category: Digital Content
Category: Report Writing
Category: Brand Management
Category: Social Media Content

What you'll learn

  • Apply SEO techniques to write, optimize, and publish web content that ranks in search engines and engages target audiences.

  • Audit websites using SEMRush to identify and fix on-page SEO issues like meta tags, headings, and accessibility elements.

  • Analyze performance metrics in Google Analytics 4 to evaluate content effectiveness and guide data-driven optimization decisions.

  • Create and distribute short-form video content for social media while tracking engagement metrics to improve performance.

Skills you'll gain

Category: Web Analytics and SEO
Category: Campaign Management
Category: Content Management Systems
Category: Social Media Content
Category: Keyword Research
Category: Blogs
Category: Search Engine Optimization
Category: Content Creation
Category: Performance Improvement
Category: Key Performance Indicators (KPIs)
Category: Digital Content
Category: Web Analytics
Category: Video Production
Category: Web Content Accessibility Guidelines
Category: Web Content
Category: Digital Publishing
Category: Performance Analysis
Category: Content Performance Analysis
Category: Copywriting
Category: Digital Marketing

What you'll learn

  • Build and test multi-step automated email sequences using marketing automation tools with personalized content and scheduled delivery.

  • Analyze campaign performance metrics against industry benchmarks and calculate conversion rates to identify optimization opportunities.

  • Manage lead data in CRM systems by importing contacts, updating lifecycle stages, and creating follow-up tasks for sales teams.

  • Audit marketing assets for brand compliance using style guides and score adherence to visual standards across digital channels.

Skills you'll gain

Category: Performance Analysis
Category: Marketo
Category: Performance Measurement
Category: HubSpot CRM
Category: Brand Management
Category: Style Guides
Category: Marketing Strategies
Category: Campaign Management
Category: Performance Metric
Category: Customer Relationship Management
Category: Marketing Analytics
Category: Lead Generation
Category: Compliance Auditing
Category: Marketing Automation
Category: Marketing Operations
Category: Benchmarking
Category: Data Import/Export
Category: Email Automation
Category: Analytics

What you'll learn

  • Create and manage project task cards in Trello using due dates, checklists, and key project management acronyms.

  • Apply the SMART framework to set measurable marketing goals and write concise internal updates for your team.

  • Share and manage documents in cloud-based collaboration tools by assigning correct permission roles and verifying access.

  • Define core marketing concepts and apply a SWOT analysis to evaluate a product's strategic position in the market.

Skills you'll gain

Category: Document Management
Category: Marketing Strategy and Techniques
Category: Value Propositions
Category: Business Strategy
Category: Project Management
Category: Project Management Life Cycle
Category: Internal Communications
Category: Marketing
Category: Project Management Software
Category: Collaborative Software
Category: Digital Marketing
Category: User Accounts
Category: Marketing Analytics
Category: Target Audience
Category: Smart Goals
Category: Goal Setting
Category: Business Communication
Category: Marketing Planning
Category: Marketing Strategies

What you'll learn

  • Schedule and manage a data-tagged weekly content calendar using social media tools, then analyze performance metrics to optimize future posts.

  • Build audience personas from behavioral and demographic data, and evaluate how persona-based content performs to refine your content strategy.

  • Monitor customer interactions across digital channels, document them in a CRM with sentiment tags, and meet service-level response standards.

  • Apply sentiment analysis to classify and trend customer feedback, then synthesize findings into clear, stakeholder-ready insights for your team.

Skills you'll gain

Category: Content Strategy
Category: Customer Insights
Category: Performance Analysis
Category: Content Development and Management
Category: Target Audience
Category: Social Media Marketing
Category: Analytics
Category: Market Data
Category: Trend Analysis
Category: Social Media Management
Category: Digital Marketing
Category: Customer Engagement
Category: Web Analytics
Category: Marketing Communications
Category: Social Media Strategy
Category: Scheduling
Category: Data Analysis
Category: Customer Relationship Management

What you'll learn

  • Build a data-backed omni-channel marketing plan using SWOT analysis, personas, and KPIs.

  • Design and deploy audience surveys, then analyze demographic data to surface key insights.

  • Organize marketing campaigns with visual project management tools and sprint retrospectives.

  • Set KPI targets, monitor mid-quarter performance, and develop data-supported action plans.

Skills you'll gain

Category: Sprint Retrospectives
Category: Cross-Channel Marketing
Category: Analytical Skills
Category: Workflow Management
Category: Market Analysis
Category: Market Research
Category: Marketing Planning
Category: Marketing Strategy and Techniques
Category: Data Visualization
Category: Strategic Marketing
Category: Performance Measurement
Category: Marketing Operations
Category: Data Analysis
Category: Persona Development
Category: Marketing Strategies
Category: Marketing Analytics
Category: Marketing Effectiveness
Category: Key Performance Indicators (KPIs)
Category: Business Analysis
Category: Marketing

What you'll learn

  • Calculate mean, median, and mode to interpret marketing data.

  • Build Excel pivot tables and track KPIs in shared documents.

  • Pull and document web traffic metrics using analytics platforms.

  • Create charts in Tableau or Power BI to visualize campaign results.

Skills you'll gain

Category: Data Visualization
Category: Market Analysis
Category: Google Analytics
Category: Power BI
Category: Tableau Software
Category: Data Collection
Category: Data Analysis
Category: Dashboard
Category: Pivot Tables And Charts
Category: Microsoft Excel
Category: Marketing Analytics
Category: Business Intelligence
Category: Data Visualization Software
Category: Data Management
Category: Market Research
Category: Market Intelligence
Category: Marketing
Category: Key Performance Indicators (KPIs)
Category: Web Analytics
Category: Statistics

What you'll learn

  • Build interactive dashboards connecting GA4, CRM, and ad platforms.

  • Analyze conversion funnels to pinpoint drop-offs and hypothesize fixes.

  • Configure event tracking and evaluate marketing channel performance.

  • Visualize campaign trends and communicate insights to stakeholders.

Skills you'll gain

Category: Business Marketing
Category: Data Modeling
Category: Web Analytics
Category: Interactive Data Visualization
Category: Spreadsheet Software
Category: Marketing Channel
Category: Marketing Analytics
Category: Analysis
Category: Pivot Tables And Charts
Category: Content Performance Analysis
Category: Marketing Effectiveness
Category: Campaign Management
Category: Data Management
Category: Marketing Planning
Category: Performance Analysis
Category: Trend Analysis
Category: Google Analytics
Category: Analytical Skills
Category: Data Science
Category: Dashboard

What you'll learn

  • Build a compelling marketing portfolio that demonstrates campaign tracking, SEO optimization, and performance analysis capabilities.

  • Master interview strategies and professional positioning to showcase your data-driven marketing skills to potential employers.

  • Develop strategic job search tactics, networking approaches, and salary negotiation skills for entry-level marketing roles.

Skills you'll gain

Category: Search Engine Optimization
Category: Marketing
Category: Marketing Strategies
Category: Data Presentation
Category: Marketing Automation
Category: Email Marketing
Category: Professional Networking
Category: Google Analytics
Category: Marketing Analytics
Category: Digital Marketing
Category: Campaign Management
Category: Social Media Management
Category: Pay Per Click Advertising
Category: Google Ads
Category: Marketing Planning
Category: Strategic Marketing
Category: Marketing Effectiveness
Category: LinkedIn

What you'll learn

  • Build omni-channel marketing campaigns integrating SEO, social media, email automation, and paid ads for B2B SaaS customer acquisition success.

  • Create executive-ready presentations with ROI analysis and strategic recommendations that demonstrate marketing's business impact.

  • Develop portfolio-quality campaign documentation showcasing professional marketing competencies valued by technology employers.

Skills you'll gain

Category: Marketing Automation
Category: Business Strategy
Category: Project Management
Category: Content Performance Analysis
Category: Professional Development
Category: Social Media Marketing
Category: Content Marketing
Category: Business Communication
Category: Cross-Channel Marketing
Category: Email Marketing
Category: Analytics
Category: Social Media Campaigns
Category: Search Engine Optimization
Category: Social Media Strategy
Category: Data Analysis
Category: Paid media
Category: Business Marketing
Category: Marketing Strategies
Category: Quality Assurance
Category: Campaign Management

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Instructor

Professionals from the Industry
261 Courses 37,264 learners

Offered by

Coursera

Why people choose Coursera for their career

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Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

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Learner since 2020
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¹Career improvement (i.e. promotion, raise) based on Coursera learner outcome survey responses, United States, 2021.