Name: Satisfaction Guaranteed: Develop Customer Loyalty Online
Brand: Google
Availability: OnlineOnly
Rating: 4.8 (1200 reviews)

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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8

stars

6,006 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

May 9, 2024

High relevant cours with regards to customer loyalty and with regards to the construction of own elevator pitch and how to comunicate and show what we've learned in the cours.

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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1176 - 1189 of 1,189 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By E.sharmila

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Sep 26, 2022

👍

By Patrícia A S V

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Aug 14, 2024

i believe it should be more practical than theorical...

By MAHA R

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Feb 24, 2025

As I waste and fake as they are cheating as I am Maharajan doing my digital marketing course the end date is 15 th February and when I was doing in 13th Feb itself not submitted so it makes me irritating so I need valid reason or one more day to complete the 7th course as I have completed 6 courses this is a huge cheat so for this one module and all I can't pay so you provide a valid reason for that

By Julián S

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Aug 15, 2025

Es terrible que después de la Inversión de tiempo y dinero, al final te den un certificado con palabras como: -sin crédito - o que no se verifica la identidad - que no es lo mismo que ir a la universidad Yo entiendo todo esto pero le quita todo valor a este certificado, lamentable

By Harold P

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Oct 10, 2025

Total Trash. I finished all the classes and Cousera won't allow me to enter my payment info to actually receive the certificate. A complete waste of time. I wouldn't bother.