The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage opportunities and close sales deals in a real world business setting.


Opportunity Management in Salesforce


Opportunity Management in Salesforce
This course is part of Salesforce Sales Operations Professional Certificate



Instructors: Trailhead
Access provided by D.M.POLYMERS
17,605 already enrolled
245 reviews
Recommended experience
What you'll learn
Describe what sales activities an account executive is typically responsible for and how a sales operations specialist would support them.
Demonstrate an in-depth knowledge of how sales teams progress opportunities through the sales pipeline and close deals in Salesforce.
Demonstrate proficiency using Salesforce Sales Cloud Lightning by managing accounts, opportunities, products, quotes, and contracts.
Skills you'll gain
Tools you'll learn
Details to know

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12 assignments
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Build your Business Essentials expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Salesforce

There are 4 modules in this course
Earn a career certificate
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Reviewed on Dec 15, 2025
Clear and simple content, not only for newbies but also to review core concepts and ideas
Reviewed on Sep 20, 2021
This was an amazing course with detailed tutorials and highly recommended
Reviewed on Jul 3, 2022
Nice course for beginners who had never worked on the Salesforce platform.
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