This course introduces you to Jira as a day-to-day tool for tracking work, managing quality assurance processes, and maintaining traceable, auditable project records. Beginning with navigation and a working understanding of issue types and hierarchy, you will progress to practical practices for creating well-documented issues, using filters to find and manage assigned work, and building personal dashboards to monitor progress. The course covers core defect logging and linking techniques to ensure traceability, and walks learners through testing workflows and verification practices to confirm fixes.

Jira Issue Tracking and Quality Assurance

Jira Issue Tracking and Quality Assurance
This course is part of Jira Essentials: Beginner-Intermediate Mastery Professional Certificate

Instructor: Professionals from the Industry
Access provided by Interbank
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Create well-documented issues and apply appropriate workflow transitions.
Execute manual test cases and document verification evidence.
Build a personal dashboard and export data for reporting.
Use issue linking and history to maintain traceability.
Skills you'll gain
Tools you'll learn
Details to know

Shareable certificate
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Taught in English
Recently updated!
March 2026
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This course is part of the Jira Essentials: Beginner-Intermediate Mastery Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
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There are 9 modules in this course
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