In workplace and personal interactions, mastering active listening is a crucial skill for effective communication and building meaningful relationships. This comprehensive course on Active Listening introduces learners to a range of techniques and strategies that empower them to become active listeners in various interpersonal contexts.

Active Listening: Enhancing Communication Skills

Active Listening: Enhancing Communication Skills
This course is part of multiple programs.


Instructors: Hector Sandoval
Access provided by Taipei Medical University & IOOOI Ally
69,596 already enrolled
648 reviews
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What you'll learn
Understand the fundamental principles of active listening and apply practical techniques to engage in meaningful conversations.
Recognize and interpret nonverbal cues to gather comprehensive insights during conversations.
Enhance relationships by refining active listening in challenging situations for effective conflict resolution.
Navigate cross-cultural communication considerations and demonstrate respectful listening to individuals from diverse backgrounds.
Skills you'll gain
- Communication
- Self-Awareness
- Rapport Building
- Conflict Management
- Interpersonal Communications
- Cultural Sensitivity
- Active Listening
- Verbal Communication Skills
- Empathy
- Empathy & Emotional Intelligence
- Emotional Intelligence
- Intercultural Competence
- Professional Development
- Communication Strategies
- Non-Verbal Communication
- Relationship Building
Details to know

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Reviewed on Jan 16, 2025
this is avery good course it will help me with listening as i have a slight problem with this
Reviewed on Dec 26, 2024
I Feel upgraded after completing this useful course and I want to convey my thanks to Prof. Sandoval and coursera team.
Reviewed on Jul 21, 2024
Insightful, although I would like more examples to each category.
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