By the end of this course, learners will be able to define quality concepts, analyze quality costs, evaluate philosophies of pioneers like Deming, Juran, and Crosby, apply TQM principles, and implement customer-focused strategies. They will also be equipped to design quality councils, foster employee involvement, build supplier partnerships, and use statistical tools for continuous improvement.
Mastering TQM: Apply, Evaluate & Improve Quality Systems
Mastering TQM: Apply, Evaluate & Improve Quality Systems
This course is part of TQM Excellence: Lean Six Sigma & Quality Systems Specialization
Instructor: EDUCBA
Access provided by Universidad de Guadalajara
1,868 already enrolled
Gain insight into a topic and learn the fundamentals.
36 reviews
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Define quality concepts, analyze quality costs, and evaluate TQM philosophies.
Apply TQM principles, customer-focused strategies, and statistical tools.
Design councils, foster employee involvement, and build supplier partnerships.
Skills you'll gain
- Quality Control
- Quality Improvement
- Employee Engagement
- Drive Engagement
- Quality Management
- Customer experience improvement
- Kaizen Methodology
- Quality Monitoring
- Quality Assurance
- Quality Assurance and Control
- Quality Assessment
- Continuous Improvement Process
- Supplier Management
- Supplier Quality Management
- Service Improvement
- Product Quality (QA/QC)
- Lean Manufacturing
- Supplier Relationship Management
- Quality Management Systems
- Continuous Quality Improvement (CQI)
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in English
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This course is part of the TQM Excellence: Lean Six Sigma & Quality Systems Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
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Showing 3 of 36
VR
Reviewed on Nov 10, 2025
I liked how each topic built logically on the last. Excellent flow and real-life relevance throughout.
SB
Reviewed on Nov 24, 2025
I am very impressed by the quality of the teaching and the depth of the accompanying resources
RD
Reviewed on Nov 19, 2025
The application-focused approach made all the difference. This isn't just theory; it's a quality management execution guide.
