Coursera

Email Marketing Foundations Specialization

Coursera

Email Marketing Foundations Specialization

Build a Complete Email Marketing Skill Set.

Master campaigns, copy, segmentation, A/B testing, deliverability, and compliance from scratch.

Access provided by University of Szeged

Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Launch email campaigns across Mailchimp, HubSpot, and Klaviyo, write conversion-focused copy, and design responsive mobile-first templates.

  • Build lifecycle marketing programs, segment audiences using behavioral and profile-based rules, and create dynamic segments in HubSpot and Klaviyo.

  • Design and interpret A/B tests for subject lines, content, and timing to make data-driven campaign optimization decisions.

  • Improve email deliverability, configure compliance workflows for CAN-SPAM, CASL, and GDPR, and manage subscriber data privacy responsibly.

Details to know

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Taught in English
Recently updated!

June 2026

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Specialization - 9 course series

Launch Email Campaigns

Launch Email Campaigns

Course 1, 2 hours

What you'll learn

  • Build and schedule email campaigns across Mailchimp, HubSpot, and Klaviyo

  • Analyze campaign performance using lifecycle KPIs and metrics

  • Evaluate send plans for audience fit and lifecycle stage alignment

  • Apply a structured framework for campaign setup, testing, and optimization

Skills you'll gain

Category: Key Performance Indicators (KPIs)
Category: Email Marketing
Category: Campaign Management
Category: Performance Metric
Category: Campaign Planning
Category: Target Audience
Category: Digital Marketing Campaigns
Category: HubSpot CRM
Category: Marketing Effectiveness
Category: Content Performance Analysis
Category: Content Scheduling
Category: Marketing Analytics
Category: Verification And Validation
Category: Workflow Management
Category: Performance Analysis
Craft Conversion Email Copy

Craft Conversion Email Copy

Course 2, 2 hours

What you'll learn

  • Write conversion-focused email copy using PAS and One-to-One frameworks

  • Analyze email variants for clarity, relevance, and motivation

  • Create subject lines and CTAs that increase opens and clicks

  • Build messaging frameworks for automated email sequences

Skills you'll gain

Category: Email Automation
Category: Copywriting
Category: Email Marketing
Category: Value Propositions
Category: Marketing
Category: Drive Engagement
Category: Target Audience
Category: Driving engagement
Category: Writing
Category: Marketing Automation
Category: Analysis
Category: Conversion Funnel Analysis
Category: Persuasive Communication
Category: Marketing Psychology
Category: Editing
Category: Content Performance Analysis
Category: Creative Design
Category: Promotional Strategies
Design Responsive Email Templates

Design Responsive Email Templates

Course 3, 2 hours

What you'll learn

  • Design responsive email templates using Mailchimp and Klaviyo builders

  • Apply mobile-first principles for layout, typography, and usability

  • Evaluate visual hierarchy to improve readability and engagement

  • Build and critique templates for brand consistency and lifecycle campaigns

Skills you'll gain

Category: Typography
Category: Style Guides
Category: Visual Design
Category: Usability
Category: Workflow Management
Category: User Experience Design
Category: Email Automation
Category: Design Elements And Principles
Category: Graphic and Visual Design
Category: Brand Marketing
Category: Design Reviews
Category: Responsive Web Design
Category: Email Marketing
Category: Marketing Design
Segment Audiences Effectively

Segment Audiences Effectively

Course 4, 2 hours

What you'll learn

  • Analyze engagement patterns to create more relevant audience segments

  • Apply demographic, behavioral, and profile-based rules in Klaviyo and HubSpot

  • Create dynamic segments that update as customer behavior changes

  • Build campaign-ready segments for loyalty, re-engagement, and lifecycle campaigns

Skills you'll gain

Category: Target Audience
Category: Data-Driven Marketing
Category: Customer Engagement
Category: Campaign Management
Category: Marketing Automation
Category: Customer Analysis
Category: Customer Retention
Category: Loyalty Programs
Category: Marketing Operations
Category: Marketing Planning
Category: Marketing Strategy and Techniques
Category: Customer Insights
Category: Email Marketing
Category: Email Automation
Category: Driving engagement
Category: Customer Relationship Management (CRM) Software
Structure Lifecycle Marketing

Structure Lifecycle Marketing

Course 5, 3 hours

What you'll learn

  • Apply lifecycle stage frameworks to structure marketing programs

  • Analyze funnel metrics to identify drop-off and optimization opportunities

  • Build lifecycle messaging matrices aligned to customer stages

  • Design automated workflows in HubSpot and Klaviyo for lifecycle marketing

Skills you'll gain

Category: Customer Retention
Category: Customer Acquisition Management
Category: Customer Analysis
Category: Conversion Funnel Analysis
Category: Customer Communications Management
Category: B2B Sales
Category: Customer Insights
Category: Workflow Management
Category: Marketing Analytics
Category: Marketing Automation
Category: HubSpot CRM
Category: Customer Engagement
Category: Target Audience
Category: Communication Planning
Category: Marketing Effectiveness
Category: Customer Relationship Management (CRM) Software
Category: Marketing Operations
Category: Marketing
Category: Cross-Channel Marketing
Category: Data-Driven Marketing
Test Email Variations

Test Email Variations

Course 6, 2 hours

What you'll learn

  • Design and launch A/B tests for subject lines, content, and send timing 

  • Analyze test results using statistical significance and sample size 

  • Evaluate and optimize lifecycle email campaigns using testing insights 

  • Use tools like Mailchimp and Klaviyo to run and interpret experiments 

Skills you'll gain

Category: Email Marketing
Category: Test Planning
Category: Marketing Analytics
Category: Data-Driven Marketing
Category: Statistical Hypothesis Testing
Category: Data-Driven Decision-Making
Category: Campaign Management
Category: Test Tools
Category: Marketing Effectiveness
Category: Content Optimization
Category: Campaign Planning
Category: Email Automation
Category: Content Performance Analysis
Category: Performance Metric
Category: Performance Analysis
Category: Test Data
Improve Email Deliverability

Improve Email Deliverability

Course 7, 2 hours

What you'll learn

  • Analyze bounce rates, spam complaints, and engagement signals to assess sender reputation 

  • Apply list hygiene and sending practices to improve inbox placement 

  • Evaluate and audit authentication protocols including SPF, DKIM, and DMARC 

  • Use tools like HubSpot and Mailchimp to diagnose and fix deliverability issues 

Skills you'll gain

Category: Authentications
Category: Data Cleansing
Category: Driving engagement
Category: Marketing Effectiveness
Category: Digital Marketing
Category: Customer Engagement
Category: Campaign Management
Category: Email Automation
Category: Email Security
Category: Continuous Monitoring
Category: Auditing
Category: Risk Analysis
Category: Marketing Analytics
Category: Brand Management
Category: Analysis
Category: Campaign Planning
Category: Email Marketing
Category: Data Quality
Category: Data Maintenance
Ensure Compliance Practices

Ensure Compliance Practices

Course 8, 2 hours

What you'll learn

  • Analyze email campaigns for compliance with CAN-SPAM, CASL, and GDPR

  • Configure opt-in, opt-out, and suppression workflows in Mailchimp 

  • Apply compliance standards to campaign builds and approval processes

  • Evaluate compliance workflows using risk frameworks across platforms

Skills you'll gain

Category: Email Marketing
Category: Compliance Management
Category: Email Automation
Category: Business Risk Management
Category: Regulatory Requirements
Category: Regulatory Compliance
Category: Risk Mitigation
Category: Law, Regulation, and Compliance
Category: Customer Data Management
Category: Auditing
Category: Legal Risk
Category: Campaign Management
Category: Compliance Auditing
Category: Governance Risk Management and Compliance
Category: Continuous Monitoring
Category: Risk Control
Category: Regulation and Legal Compliance
Category: HubSpot CRM
Category: Data Integrity
Category: Direct Marketing
Safeguard Data Privacy

Safeguard Data Privacy

Course 9, 2 hours

What you'll learn

  • Analyze marketing data flows to identify privacy risks and compliance gaps

  • Configure consent, retention, and suppression settings in marketing platforms

  • Apply GDPR and CCPA principles to real marketing operations scenarios

  • Create clear privacy documentation including disclosures and strategy documents

Skills you'll gain

Category: Compliance Management
Category: Data Security
Category: General Data Protection Regulation (GDPR)
Category: Data Mapping
Category: Document Management
Category: Data Strategy
Category: Data Integrity
Category: Auditing
Category: Data Flow Diagrams (DFDs)
Category: Email Marketing
Category: Personally Identifiable Information
Category: Law, Regulation, and Compliance
Category: Risk Analysis
Category: Data Access
Category: Information Privacy
Category: Marketing Operations
Category: Customer Data Management
Category: Record Keeping
Category: Data Management
Category: Customer Communications Management

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