Coursera

Email & Lifecycle Marketeer with AI Professional Certificate Specialization

Coursera

Email & Lifecycle Marketeer with AI Professional Certificate Specialization

Launch Your Email Marketing Career.

Build in-demand skills in automation, AI, and data strategy; no experience needed.

Access provided by Wake Forest University

Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Build and automate multi-stage email campaigns using Mailchimp, HubSpot, and Klaviyo.

  • Use Generative AI to create personalized, high-conversion email copy and visual assets.

  • Analyze campaign performance data and customer behavior to optimize lifecycle funnels.

  • Implement GDPR/CCPA compliance standards and design B2B and B2C retention strategies.

Details to know

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Taught in English
Recently updated!

June 2026

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Specialization - 5 course series

Email Marketing & Lifecycle Automation

Email Marketing & Lifecycle Automation

Course 1, 12 hours

What you'll learn

  • Launch email campaigns across Mailchimp, HubSpot, and Klaviyo.

  • Write benefit-led, conversion-focused email copy for lifecycle messages.

  • Design responsive email templates using drag-and-drop builders.

  • Map lifecycle stages to campaign goals and automate workflow actions.

Skills you'll gain

Category: Email Marketing
Category: Marketing Automation
Category: Copywriting
Category: Workflow Management
Category: Brand Marketing
Category: Performance Analysis
Category: HubSpot CRM
Category: Customer Engagement
Category: Key Performance Indicators (KPIs)
Category: Visual Design
Category: Conversion Funnel Analysis
Category: Campaign Planning
Category: Target Audience
Category: Campaign Management
Performance Optimization & Analytics

Performance Optimization & Analytics

Course 2, 9 hours

What you'll learn

  • Classify content by buyer journey stage and identify gaps in your program.

  • Build dynamic audience segments for personalized, targeted campaigns.

  • Execute and interpret A/B tests on email elements to improve performance.

  • Audit automated sequences for brand compliance and optimization opportunities.

Skills you'll gain

Category: Content Optimization
Category: Content Strategy
Category: Marketing Strategies
Category: Statistical Analysis
Category: Target Audience
Category: Content Marketing
Category: Marketing Effectiveness
Category: Campaign Management
Category: Newsletters
Category: Marketing Automation
Category: Journey Mapping
Category: HubSpot CRM
Category: Statistical Hypothesis Testing
Category: Data-Driven Marketing
Category: Conversion Funnel Analysis
Category: Content Performance Analysis
Category: Email Automation
Category: Marketing Analytics
Category: Email Marketing
Category: A/B Testing
AI-Powered Marketing & CRM

AI-Powered Marketing & CRM

Course 3, 12 hours

What you'll learn

  • Generate personalized email copy and visual assets using Generative AI prompts.

  • Build structured prompt libraries for scalable, recurring lifecycle content.

  • Clean and optimize CRM data to support marketing automation in HubSpot.

  • Implement AI-augmented lead scoring, nurturing workflows, and CLV analysis.

Skills you'll gain

Category: Prompt Engineering
Category: Email Marketing
Category: Customer Insights
Category: AI Personalization
Category: Customer Relationship Management (CRM) Software
Category: Lead Generation
Category: Marketing Automation
Category: Customer Relationship Management
Category: HubSpot CRM
Category: Email Automation
Category: Generative AI
Category: ChatGPT
Category: Customer Data Management
Category: Customer Analysis
Category: Prompt Engineering Tools
Category: Marketing Analytics
Category: Data-Driven Marketing
Category: AI Workflows
Category: Prompt Patterns
Category: Marketing Strategies
Compliance, Data Privacy & Omni-Channel

Compliance, Data Privacy & Omni-Channel

Course 4, 9 hours

What you'll learn

  • Implement list hygiene and SPF/DKIM/DMARC to improve deliverability and sender reputation.

  • Audit email campaigns for CAN-SPAM, GDPR, and CCPA compliance requirements.

  • Configure data privacy settings in Klaviyo and HubSpot for secure data handling.

  • Build integrated omni-channel marketing plans coordinating email with other channels.

Skills you'll gain

Category: Cross-Channel Marketing
Category: General Data Protection Regulation (GDPR)
Category: Persona Development
Category: Compliance Auditing
Category: Email Security
Category: Authentications
Category: Compliance Management
Category: Campaign Management
Category: Email Marketing
Category: Risk Mitigation
Category: Data Management
Category: HubSpot CRM
Category: Marketing Strategies
Category: Data Governance
Category: Governance Risk Management and Compliance
Category: Data Security
Category: AI Personalization
Category: Risk Analysis
Category: Marketing Channel
Category: Integrated Marketing Communications
Strategic Growth & Engagement

Strategic Growth & Engagement

Course 5, 16 hours

What you'll learn

  • Execute B2B lifecycle strategies for lead qualification and sales alignment.

  • Implement B2C and ecommerce lifecycle tactics for conversion using Klaviyo.

  • Identify churn-risk signals and launch reactivation and win-back programs.

  • Design retention strategies that drive repeat purchase and long-term customer value.

Skills you'll gain

Category: Customer Retention
Category: Customer Engagement
Category: Marketing Automation
Category: Business-To-Consumer
Category: Prospecting and Qualification
Category: HubSpot CRM
Category: Lead Generation
Category: Email Marketing
Category: Marketing Effectiveness
Category: B2B Sales
Category: Sales Process
Category: Growth Strategies
Category: Conversion Funnel Analysis
Category: Driving engagement
Category: Marketing Strategies
Category: Strategic Marketing
Category: E-Commerce
Category: Customer Acquisition Management
Category: Business Marketing
Category: Sales Development

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Instructor

Professionals from the Industry
513 Courses124,405 learners

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Coursera

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