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Status: NewStatus: PreviewSkills you'll gain: Amazon Bedrock, Retrieval-Augmented Generation, Responsible AI, Generative Model Architectures, Generative AI, AI Security, Fine-tuning, Amazon Web Services, AI Integrations, Model Optimization, Large Language Modeling, Model Deployment, Risking, Data Ethics, Model Evaluation, Cloud Security, Data Security
Status: PreviewSkills you'll gain: Amazon Bedrock, Cloud Computing Architecture, AI Workflows, Generative AI, Cloud Engineering, Amazon Web Services, Cloud Development, Cloud Computing, AI Orchestration, Applied Machine Learning, Cloud Deployment, AI literacy, Cloud Security, AWS Identity and Access Management (IAM), Scalability
Status: PreviewSkills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, AI Integrations
Status: Free TrialSkills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, Client Support, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, AI Integrations, Customer experience improvement, Customer Insights, Automation, Ethical Standards And Conduct
Status: Free TrialCoursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
Status: Free TrialSkills you'll gain: AI Security, AI Integrations, System Support, Generative AI, Maintainability, AI literacy, Automation, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Status: Free TrialSkills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Status: Free TrialSkills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
Status: PreviewSkills you'll gain: Microsoft Copilot, Generative AI, Cloud Management, Data Ethics, Microsoft Azure, Responsible AI, Cloud Computing Architecture, AI Integrations, OpenAI API, OpenAI, Business Process Automation, AI Security, Cloud Deployment, Scalability, AI Workflows, DevOps, Automation, Anomaly Detection
Status: Free TrialSkills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Exploratory Data Analysis, Generative Adversarial Networks (GANs), Data Ethics, Feature Engineering, AI literacy, Predictive Modeling, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Data Science, Data Synthesis, Data Analysis, Data Visualization Software, Augmented and Virtual Reality (AR/VR), Autoencoders, Machine Learning
Status: Free TrialSkills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Data Ethics, Generative AI Agents, Model Deployment, Restful API, Software Design Documents, Software Design, AI Integrations, Application Deployment, AI literacy, Software Architecture, Agentic Workflows, Continuous Integration, Artificial Intelligence and Machine Learning (AI/ML), Software Development, Java Programming