More to explore:

All Results

  • Status: Free Trial

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)

  • Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, Fraud detection, Generative Model Architectures, Keras (Neural Network Library), Tensorflow, Data Preprocessing, Deep Learning, Dimensionality Reduction, Data Visualization, Model Training, Data Synthesis, Python Programming

  • Status: Preview

    Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis

  • Status: Free Trial

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, Client Support, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, AI Integrations, Customer experience improvement, Customer Insights, Automation, Ethical Standards And Conduct

  • Status: Preview

    Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, AI Integrations

  • Status: Free Trial

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

What brings you to Coursera today?

  • Status: Preview

    Skills you'll gain: Microsoft Copilot, Generative AI, Cloud Management, Data Ethics, Microsoft Azure, Responsible AI, Cloud Computing Architecture, AI Integrations, OpenAI API, OpenAI, Business Process Automation, AI Security, Cloud Deployment, Scalability, AI Workflows, DevOps, Automation, Anomaly Detection

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

  • Status: Preview

    Skills you'll gain: Amazon Bedrock, Cloud Computing Architecture, AI Workflows, Generative AI, Cloud Engineering, Amazon Web Services, Cloud Development, Cloud Computing, AI Orchestration, Applied Machine Learning, Cloud Deployment, AI literacy, Cloud Security, AWS Identity and Access Management (IAM), Scalability

  • Status: Free Trial

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management

  • Status: Free Trial

    Skills you'll gain: AI Security, AI Integrations, System Support, Generative AI, Maintainability, AI literacy, Automation, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management

  • Status: Free Trial

    Skills you'll gain: Prompt Engineering, AI Security, ChatGPT, Retrieval-Augmented Generation, Prompt Patterns, Generative AI Agents, Crisis Management, Generative AI, LLM Application, Incident Response, Responsible AI, AI literacy, OpenAI, OpenAI API, Expense Management, AI Personalization, AI Enablement, Cyber Governance, AI powered creativity, Cybersecurity