All Results

  • Status: Free Trial

    Skills you'll gain: Marketing Channel, Strategic Marketing, Cross-Channel Marketing, Marketing Strategies, Business Marketing, Direct Selling, Marketing Operations, Go To Market Strategy, Target Market, Marketing Effectiveness, Business Strategy, Customer Analysis, Value Propositions, Wholesaling, Market Opportunities, Market Dynamics, Case Studies, E-Commerce, Revenue Management, New Business Development

  • Status: New

    Skills you'll gain: Photography, Photo Editing, Image Quality, Photo/Video Production and Technology, Visual Storytelling, Editing, Post-Production, Storytelling, Creativity, Content Creation, Experimentation

  • Status: New
    Status: Free Trial

    Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing

  • Status: New
    Status: Preview

    Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations

  • Status: New
    Status: Preview

    Skills you'll gain: Travel Arrangements, Booking (Sales), Hospitality, Hospitality Services, Hospitality Management, Transportation Operations, Transportation Management, Global Positioning Systems, Operations, Healthcare Industry Knowledge, Strong Work Ethic

  • Status: Free Trial

    University of Michigan

    Skills you'll gain: Talent Management, Goal Setting, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Motivation, Visionary, Team Leadership, People Development, Performance Appraisal, Team Performance Management, Motivational Skills, Smart Goals, Employee Onboarding, Interviewing Skills, Persuasive Communication, Leadership, Leadership Development

What brings you to Coursera today?

  • Status: Preview

    Dubai College of Tourism

    Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, General Sales Practices, Sales, Sales Process, Hospitality, Hospitality Services, Financial Acumen, Client Services, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management

  • Status: Preview

    Universitat Autònoma de Barcelona

    Skills you'll gain: Service Design, Hospitality Services, Hospitality, Hospitality Management, Customer Insights, Customer experience improvement, Personalized Service, Service Management, Service Improvement, Customer experience strategy (CX), Sustainable Business, Sustainable Development, Corporate Sustainability, Consumer Behaviour, Sustainable Systems, Language Interpretation, Translation, and Studies, Sustainability Standards, Strategic Marketing, Marketing, Innovation

  • Status: New
    Status: Preview

    Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Social Media Analytics, Organizational Change, Hospitality Management, Content Creation, Hospitality Services, Design Thinking, Social Media Marketing, Brand Marketing, Service Management, Digital Marketing, Content Marketing, Social Media Management, Search Engine Optimization, Design, Prototyping, Leadership

  • Status: New
    Status: Preview

    Skills you'll gain: Brochures, Microsoft Word, Photo Editing, Promotional Materials, Marketing Materials, Layout Design, Marketing Design, Graphic Design, Microsoft Office, Typography, Graphic and Visual Design, Microsoft Project, Image Quality, Design, Creative Design, Marketing, Digital Marketing Campaigns, Digital Content, Digital Marketing, Business

  • Status: Free Trial

    Goodwill Industries International

    Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Virtual Teams, Professional Development, Client Support, Diversity Equity and Inclusion Initiatives, Trustworthiness, Workforce Development, Recruitment, Ethical Standards And Conduct, Client Services, Relationship Management, Talent Pipelining, Rapport Building, Telecommuting, Needs Assessment, Employee Onboarding