All Results

Board Infinity
Skills you'll gain: Professionalism, Team Performance Management, Constructive Feedback, Conflict Management, Drive Engagement, Recognizing Others, De-escalation Techniques, Performance Review, Change Management, Employee Coaching, Supervision, Organizational Change, Team Leadership, Performance Appraisal, Leadership and Management, Performance Management, Emotional Intelligence, Delegation Skills, Leadership, Team Building

University of California, Davis
Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Empathy & Emotional Intelligence, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Open Mindset, Independent Thinking, Empathy, Professional Development, Action Oriented, Constructive Feedback, Culture Transformation, Lifelong Learning, Growth Strategies

University of California, Santa Barbara
Skills you'll gain: Human Resources, Human Resource Policies, Labor Compliance, Legal Risk, Law, Regulation, and Compliance, Compliance Management, Workforce Management, Compensation Management, Labor Law, Job Analysis, Operational Risk, Payroll, Risk Mitigation, Compliance Auditing, Risk Analysis

Skills you'll gain: Verbal Communication Skills, Communication, Interpersonal Communications, Professional Networking, Cultural Sensitivity, Intercultural Competence, Social Skills, Business Communication, Cultural Diversity, Non-Verbal Communication, Diversity Awareness, Professionalism, Rapport Building, Follow Through, Relationship Building, Professional Development, Digital Communications, Executive Presence

ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Stakeholder Management, Revenue Cycle Management, Hotels and Accommodations, Hotel Operations, Marketing Channel

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
What brings you to Coursera today?

Starweaver
Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)

Creo Incubator
Skills you'll gain: Team Building, Emotional Intelligence, Empathy & Emotional Intelligence, Active Listening, Negotiation, Composure, Supervision, Team Collaboration, Leadership, Stakeholder Engagement, Team Leadership, Team Motivation, Employee Performance Management, Relationship Management, Performance Management, Empowerment, Leadership Development, Team Performance Management, Stakeholder Analysis, Discussion Facilitation

University of California, Davis
Skills you'll gain: Sensory Systems Analysis, Experimentation, Product Testing, Acceptance Testing, Food Quality Assurance And Control, Laboratory Research, Laboratory Experience, Food and Beverage, Laboratory Procedures, Consumer Behaviour, Scientific Methods, General Science and Research, Systems Of Measurement, Case Studies, Quality Assurance, Physiology, Laboratory Testing, Anatomy, Product Development, Neurology

Università Bocconi
Skills you'll gain: Food and Beverage, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Growth Strategies, Marketing

Harvard Business Review
Skills you'll gain: Constructive Feedback, Talent Management, Employee Retention, Employee Coaching, Talent Recruitment, Talent Acquisition, Workforce Development, People Development, Adaptability, Employee Engagement, Recruitment, Management Training And Development, Training and Development, Recruitment Strategies, Employee Performance Management, Willingness To Learn, Coaching, Drive Engagement, Lifelong Learning, Growth Mindedness

Dubai College of Tourism
Skills you'll gain: Upselling, Guest Relations, Closing (Sales), Cross Selling, Selling Techniques, Consultative Selling, General Sales Practices, Personalized Service, Hospitality Services, Customer experience improvement, Cultural Sensitivity, Customer Relationship Building, Hospitality, Needs Assessment, Communication Strategies, Business Ethics