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  • Skills you'll gain: Constructive Feedback, Trustworthiness, Active Listening, Empathy & Emotional Intelligence, Empathy, Team Collaboration, Composure, Communication Strategies, Safety Culture, Communication, Self-Awareness, Advocacy

  • University of California, Irvine

    Skills you'll gain: Conflict Management, Mediation, Negotiation, Communication Strategies, Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Verbal Communication Skills, Verbal Strategic Communication, Strategic Communication, Diversity Awareness, Active Listening, Cultural Sensitivity, Communication Planning, Case Studies, Stakeholder Management, Positivity, Interpersonal Communications, Communication, Employee Engagement

  • Skills you'll gain: Process Improvement, Process Management, Process Improvement and Optimization, Global Marketing, Business Process, Financial Statement Analysis, Organizational Leadership, Financial Statements, Brand Management, Leadership and Management, Financial Analysis, Marketing, Brand Strategy, People Management, Intercultural Competence, Financial Acumen, Leadership, Business Strategy, Financial Management, Data Analysis

  • Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Communication Strategies, Active Listening, Interpersonal Communications, Collaboration, Communication, Composure, Empathy, Relationship Management, Professionalism, Lifelong Learning, Rapport Building, Growth Mindedness, Professional Development, Emotional Intelligence, Problem Solving, Non-Verbal Communication, Self-Awareness

  • Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Intercultural Competence, Active Listening, Diversity and Inclusion, Workplace inclusivity, Safety Culture, Cultural Sensitivity, Empathy, Diversity Equity and Inclusion Initiatives, Trustworthiness, Collaboration, Rapport Building, Communication, Leadership, Team Collaboration, Team Management

  • Skills you'll gain: Discussion Facilitation, Conflict Management, Mediation, Diversity Awareness, Responsible AI, Incident Management, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Behavior Management, Ethical Standards And Conduct, AI literacy, Crisis Intervention, Community Development, AI Integrations, Policy Development, Automation

What brings you to Coursera today?

  • Skills you'll gain: Selling Techniques, Operations, Supply Chain, Business Operations, Marketing, Advertising, Process Design, Profit and Loss (P&L) Management, Lean Methodologies, Cost Benefit Analysis, Business Analysis Tools, Case Studies, Corporate Strategy, Go To Market Strategy, Market Analysis, Revenue Management, Strategic Marketing, Customer Analysis, Complex Problem Solving

  • Arizona State University

    Skills you'll gain: Conflict Management, Negotiation, Emotional Intelligence, De-escalation Techniques, Active Listening, Empathy & Emotional Intelligence, Communication Strategies, Interrigatories, Expectation Management, Collaboration, Brainstorming, Verbal Communication Skills, Overcoming Objections, Behavior Management, Proposal Development, Empathy, Communication, Follow Through, Strategic Planning, Interpersonal Communications

  • University of Colorado Boulder

    Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Strategic Communication, Communication Planning, Corporate Communications, Leadership, Risk Management, Leadership and Management, Consultative Approaches, Business Leadership, Contingency Planning, Risk Mitigation, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Critical Thinking

  • Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Collaboration, Interpersonal Communications, Follow Through, Leadership, Empathy, Composure, Professionalism, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Verbal Communication Skills, Problem Solving, Personal Integrity, Communication

  • Status: Bestseller

    Skills you'll gain: Management Training And Development, Team Leadership, Goal-Oriented, Employee Coaching, Performance Management, Constructive Feedback, People Development, Goal Setting, Performance Appraisal, Delegation Skills, Drive Engagement, Team Performance Management, Culture Transformation, Internal Communications, Relationship Management, Resource Management, Independent Thinking, AI Enablement, AI literacy, Communication

  • Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Spreadsheet Software, Presentations, Microsoft 365, Microsoft Office, Email Automation, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Visualization, Data Analysis, Business Communication