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  • Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy

  • Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Performance marketing, Risking, Marketing Analytics, Data Presentation, Customer experience improvement, AI Product Strategy, Generative AI, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics

  • Skills you'll gain: Brand Strategy, Prompt Engineering, Branding, Brand Marketing, Brand Management, AI Personalization, Digital Brand Strategy, Generative AI, AI Enablement, Prompt Engineering Tools, Customer experience improvement, Content Marketing, Customer Engagement, Responsible AI, Content Creation, Business Ethics, Customer Service, Marketing Analytics, Digital Marketing

  • University of Virginia Darden School Foundation

    Skills you'll gain: Large Language Modeling, Customer Insights, Online Advertising, Digital Advertising, Marketing Planning, ChatGPT, Branding, Marketing Strategies, Design Thinking, Keyword Research, AI Product Strategy, Brand Marketing, Brand Awareness, Brand Strategy, Digital Marketing, Generative AI, Personalized Service, AI Personalization, Customer Communications Management, Machine Learning

  • Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Responsible AI, Generative AI, Data Ethics, AI Product Strategy, Competitive Intelligence, AI Enablement, Artificial Intelligence, Risk Analysis, Hybrid Cloud Computing, Business Leadership, Risk Mitigation, Strategic Thinking, Data Management, Strategic Leadership, Law, Regulation, and Compliance, Data Strategy, AI literacy, Brainstorming

  • University of Michigan

    Skills you'll gain: AI Integrations, AI Personalization, Generative AI, AI Product Strategy, Generative Model Architectures, AI Enablement, Data Integration, Customer experience strategy (CX), Strategic Thinking, Communication Planning, Innovation, Performance Analysis, Performance Measurement, Verbal Strategic Communication, Business Analysis, Project Risk Management, Project Performance, Business Strategies, Business Process Management, Decision Making

What brings you to Coursera today?

  • SkillsBooster Academy

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, AI Enablement, AI Product Strategy, Generative AI, Responsible AI, Email Automation, Generative AI Agents, AI Personalization, Business Marketing, Microsoft Copilot, Personalized Campaigns, Data-Driven Decision-Making, Customer experience strategy (CX), Business Logic, Business Strategy, AI Workflows, Business, Business Process Improvement, Business Software

  • Skills you'll gain: Google Gemini, Digital Marketing, Anthropic Claude, Marketing Strategy and Techniques, Marketing Strategies, Digital Marketing Campaigns, Microsoft Copilot, Email Marketing, Digital Marketing Tools, Social Media Marketing, Search Engine Optimization, Prompt Engineering, Content Optimization, Advertising Campaigns, Content Creation, Market Research, Generative AI, Web Analytics and SEO, Competitive Analysis, Target Audience

  • Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence

  • Skills you'll gain: Prompt Engineering, Responsible AI, Generative Engine Optimization (GEO), Prompt Patterns, ChatGPT, Generative AI, Digital Advertising, Generative Model Architectures, Email Automation, Email Marketing, Content Performance Analysis, Data Ethics, Digital Marketing, Search Engine Optimization, Personalized Campaigns, Marketing Automation, Content Optimization, Digital Marketing Tools, AI Personalization, AI literacy

  • Skills you'll gain: Prompt Patterns, Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Large Language Modeling, Automation, ChatGPT, Agentic systems, Generative Model Architectures, Agentic Workflows, LangChain, Responsible AI, AI Security, Workflow Management, OpenAI, Process Optimization, Application Programming Interface (API), Decision Support Systems

  • Skills you'll gain: LangChain, Hugging Face, Prompt Engineering, Retrieval-Augmented Generation, Model Evaluation, Large Language Modeling, CrewAI, OpenAI API, Generative AI Agents, LLM Application, Vector Databases, Agentic Workflows, Tool Calling, ChatGPT, Responsible AI, Token Optimization, Embeddings, OpenAI, Generative AI, Python Programming