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Results for "AI-assisted help-desk management"

  • Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Workflows, Prompt Engineering Tools, Generative AI, AI literacy, Sales, Sales Enablement, AI Orchestration, Large Language Modeling, ChatGPT, Generative AI Agents, AI Personalization, Productivity, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Ideation

  • Skills you'll gain: Time Management, Anthropic Claude, ChatGPT, Google Gemini, Productivity, Calendar Management, Microsoft Copilot, Organizational Skills, Prompt Engineering, Google Workspace, Personal Development, Planning, Interviewing Skills, Google Sheets, Microsoft PowerPoint, Presentations, Data Analysis, Microsoft Excel, Goal Setting, Writing and Editing

  • Skills you'll gain: AI Product Strategy, Commercialization, Product Management, AI Enablement, Stakeholder Communications, Technical Product Management, Product Lifecycle Management, Team Building, Stakeholder Engagement, Artificial Intelligence, Stakeholder Management, Return On Investment, Product Development, New Product Development, Team Management, Communication

  • Skills you'll gain: Personalized Campaigns, Data-Driven Marketing, Marketing Automation, HubSpot CRM, Marketing Strategies, Customer Analysis, Email Automation, Marketing Analytics, Email Marketing, Customer Retention, Customer Relationship Management (CRM) Software, Lead Generation, Prompt Engineering, Data-Driven Decision-Making, Customer Insights, ChatGPT, Market Research, AI Personalization, Campaign Management, Generative AI

  • Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Responsible AI, Operational Efficiency, Natural Language Processing, AI literacy, Multimodal Prompts, Workflow Management, Data Ethics, Customer Service, AI Enablement, ChatGPT, Generative AI, Customer and Client Support, Artificial Intelligence, Communication, Business Communication, Productivity, Problem Solving

  • Skills you'll gain: Scrum (Software Development), Prompt Engineering, Backlogs, Sprint Planning, Agile Product Development, Agile Software Development, Agile Project Management, Agile Methodology, Responsible AI, Team Management, Project Management, Project Coordination, Team Leadership, Team Motivation, Cross-Functional Team Leadership, Project Planning, Leadership and Management, Strategic Leadership, Leadership, Leadership Development

What brings you to Coursera today?

  • Skills you'll gain: Prompt Engineering, Large Language Modeling, Google Gemini, Talent Acquisition, LLM Application, Generative AI, Recruitment, HR Tech, Responsible AI, ChatGPT, Recruitment Strategies, AI Enablement, AI Personalization, Employee Onboarding, Interviewing Skills, Automation

  • Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

  • Multiple educators

    Skills you'll gain: AI literacy, Retrieval-Augmented Generation, AI powered creativity, Vibe coding, Problem Solving, AI Enablement, AI Personalization, Ideation, Multimodal Prompts, Productivity Software, Generative AI, Communication Strategies, Responsible AI, Business Communication, Productivity, Project Planning, Planning, Business Planning, Project Management, Business

  • Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, AI literacy, AI Enablement, Calendar Management, Organizational Skills, AI powered creativity, Generative AI, Artificial Intelligence, Large Language Modeling, Gmail, Generative AI Agents, AI Personalization, HubSpot CRM, Email Marketing, Google Sheets, Automation

  • Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Scalability, Change Management, Performance Analysis

  • Skills you'll gain: Customer Retention, Sales Presentation, Prompt Engineering, Sales Process, Proposal Development, Account Strategy, Microsoft Copilot, Business Writing, Overcoming Objections, Account Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Prospecting, Sales Enablement, Sales Presentations, Prospecting and Qualification, Customer Success Management, Sales, Business Development