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  • Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

  • Skills you'll gain: AI Workflows, Application Deployment, Workflow Management, IBM Cloud, No-Code Development, Self Service Technologies, Generative AI Agents, AI Personalization, Customer Service, Customer experience improvement, Generative AI, Context Management, Operational Efficiency, WordPress

  • Skills you'll gain: Prompt Engineering, Responsible AI, Microsoft Copilot, Prompt Patterns, AI literacy, Microsoft 365, AI Enablement, Governance, Workflow Management, Generative AI Agents, Productivity Software, LLM Application, Agentic Workflows, Generative AI

  • Skills you'll gain: Prompt Engineering, HubSpot CRM, Customer Analysis, Marketing Automation, Customer Relationship Management (CRM) Software, Prompt Patterns, Email Automation, Marketing Analytics, Prompt Engineering Tools, AI Personalization, Customer Insights, Customer Relationship Management, Generative AI, Data-Driven Marketing, Email Marketing, ChatGPT, Lead Generation, AI Workflows, Customer Data Management, Marketing Strategies

  • Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, AI literacy, AI Enablement, Calendar Management, Organizational Skills, AI powered creativity, Generative AI, Artificial Intelligence, Large Language Modeling, Gmail, AI Personalization, HubSpot CRM, Email Marketing, Google Sheets, Workflow Management, Automation

  • Vanderbilt University

    Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, AI literacy, AI Enablement, AI powered creativity, Artificial Intelligence, Large Language Modeling, Game Design

What brings you to Coursera today?

  • Skills you'll gain: AI Security, Cyber Threat Intelligence, DevSecOps, Security Information and Event Management (SIEM), AI Integrations, Agentic Workflows, Cybersecurity, Cyber Security Assessment, AI Personalization, Threat Detection, AI Workflows, Model Deployment, Incident Response, ChatGPT, OpenAI, Malware Protection, Cloud Security

  • Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, OpenAI API, Model Deployment, OpenAI, AI Integrations, Tool Calling, LLM Application, Enterprise Application Management, OAuth, Model Context Protocol, Prompt Engineering, Performance Tuning, Real Time Data, Interoperability, Prompt Patterns, Application Deployment

  • Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Customer Relationship Management (CRM) Software, Marketing Operations, Personalized Campaigns, Data Ethics, Generative AI

  • Arizona State University

    Skills you'll gain: Generative AI, Classroom Management, Responsible AI, Differentiated Instruction, Education Software and Technology, AI Personalization, Lesson Planning, Data Ethics, AI Integrations, Digital pedagogy, Instructional and Curriculum Design, Technical Communication, Ethical Standards And Conduct, Automation, Communication Strategies, Strategic Communication, Critical Thinking

  • Skills you'll gain: Prompt Engineering, Prompt Patterns, AWS SageMaker, Generative AI Agents, AI Integrations, Amazon Web Services, Infrastructure as Code (IaC), AI Security, AI Enablement, Generative AI, DevOps, IT Automation, AI Personalization, AWS CloudFormation, AI Workflows, Computer Programming, Computer Programming Tools, Artificial Intelligence, Autoencoders, Building Codes

  • Skills you'll gain: Webhook Security, AI Integrations, Application Programming Interface (API), Restful API, Generative AI Agents, Prompt Engineering, Node.JS, Natural Language Processing, Model Evaluation, Scenario Testing, Debugging, Performance Tuning, Model Optimization, Real Time Data, Quality Assurance, Routing Protocols, Data Import/Export, Classification Algorithms