Results for "Service quality coaching"

Skills you'll gain: Employee Coaching, Delegation Skills, Responsible AI, Culture Transformation, People Analytics, Employee Engagement, Training and Development, People Development, Dashboard, Employee Surveys, Data Storytelling, Dashboard Creation, Coaching, Power BI, Team Performance Management, Organizational Development, Prompt Engineering, Organizational Effectiveness, Workforce Development, Human Resources

University of California, Davis
Skills you'll gain: Employee Coaching, Management Training And Development, Coaching, Accountability Frameworks, Team Performance Management, Organizational Change, Expectation Management, Performance Management, Key Performance Indicators (KPIs), Accountability, Employee Performance Management, People Management, Professional Development, Leadership and Management, Organizational Development, People Development, Performance Metric, Process Development, Leadership, Communication

Skills you'll gain: Test Driven Development (TDD), Unit Testing, Test Planning, Debugging, Browser Compatibility, Performance Testing, Security Testing, Software Testing, System Testing, Test Script Development, Behavior-Driven Development, API Testing, Code Coverage, Integration Testing, Development Testing, Test Case, Test Automation, Continuous Delivery, Software Development Tools, Site Reliability Engineering

Microsoft
Skills you'll gain: Employee Coaching, Training and Development, Dashboard, Data Storytelling, Dashboard Creation, Power BI, Coaching, People Analytics, Mentorship, People Development, Workforce Development, Employee Training, Data Presentation, Training Programs, Management Training And Development, Accountability Frameworks, Employee Engagement, Performance Measurement, Microsoft Copilot, Microsoft 365

Arizona State University
Skills you'll gain: Constructive Feedback, Growth Mindedness, Rapport Building, Accountability Frameworks, Proactivity, Relationship Building, Discussion Facilitation, Recognizing Others, Lifelong Learning, Open Mindset, Motivational Skills, Team Collaboration, Empathy, Professionalism, Decision Making, Team Building, Diversity and Inclusion, Mentorship, Employee Coaching, Emotional Intelligence

Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, Data Ethics, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
What brings you to Coursera today?

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

Madecraft
Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening

Scrum Alliance
Skills you'll gain: Teaching, Culture Transformation, Discussion Facilitation, Organizational Change, Meeting Facilitation, Business Transformation, Employee Coaching, Coaching, Agile Product Development, Organizational Structure, Agile Project Management, Agile Software Development, Mentorship, Team Leadership, Agile Methodology, Team Performance Management, Leadership and Management, Organizational Strategy, Team Management, Strategic Leadership

Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office

American Council on Exercise
Skills you'll gain: Health And Wellness Coaching, Mindfulness, Chronic Diseases, Stress Management, Nutrition Education, Coaching, Social Determinants Of Health, Patient-centered Care, Cognitive Behavioral Therapy, Overcoming Obstacles, Motivational Interviewing, Mental and Behavioral Health, Nutrition and Diet, Exercise Science, Ethical Standards And Conduct, Behavior-Driven Development, Client Support, Goal Setting, Smart Goals, Diversity and Inclusion

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Building, Team Performance Management, Team Management, Teamwork, Productivity, Collaboration, Team Collaboration, Visionary, Peer Review, Recognizing Others, Team Motivation, Employee Engagement, Value Propositions, Drive Engagement, Team Leadership, Strategic Leadership, People Development, Employee Coaching, Talent Management, Coaching