All Results
Status: Free TrialSkills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Operational Analysis, Value Propositions
Status: Free TrialSalesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Order Entry, Closing (Sales), Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, General Sales Practices, Service Management
Status: NewSkills you'll gain: Compliance Training, Regulatory Compliance, Financial Regulation, Personally Identifiable Information, Workflow Management, Fraud detection, Financial Controls, Standard Operating Procedure, Event Monitoring, Data Validation, Financial Systems, Data Collection, Finance
Status: NewSkills you'll gain: Amazon Redshift, AWS SageMaker, AWS Kinesis, Data Pipelines, Apache Spark, Amazon Web Services, Big Data, Apache Hive, Kibana, Data Warehousing, Data Processing, Model Deployment, Data Migration, Extract, Transform, Load, Real Time Data, Ad Hoc Analysis, Data Transformation, Cloud Computing, Machine Learning
Status: NewStatus: Free TrialSkills you'll gain: Customer experience improvement, Customer experience strategy (CX), Integrated Marketing Communications, Service Design, Service Management, Personalized Service, Service Improvement, Service Level, Strategic Marketing, Marketing Communications, Employee Training, Product Marketing, Operational Excellence, Marketing Channel, Marketing, Product Strategy, Quality Management, Staff Management, Promotional Strategies, Operational Efficiency
Status: NewStatus: Free TrialJohn Wiley & Sons
Skills you'll gain: Data Preprocessing, Model Evaluation, Data Processing, Model Deployment, Data Transformation, MLOps (Machine Learning Operations), Unsupervised Learning, Data Cleansing, Predictive Modeling, Model Training, Data Science, Data Analysis, Applied Machine Learning, Model Optimization, Technical Communication, Supervised Learning, Machine Learning, Artificial Neural Networks
What brings you to Coursera today?
Status: NewStatus: Free TrialSkills you'll gain: Retail Banking, Banking, Banking Services, Customer Service, Client Services, Customer Relationship Building, Financial Regulation, Customer Retention, Customer experience strategy (CX), Payment Systems, Payment Processing, Regulatory Compliance, Risk Management, Business Risk Management, Compliance Management, Compliance Training, Risk Management Framework, Regulatory Requirements, Financial Controls, Automated Clearing House
Status: Free TrialGoogle Cloud
Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Identity and Access Management, Google Cloud Platform, Site Reliability Engineering, Cloud Security, Data Integrity, Performance Tuning, Data Security, CI/CD, Data Processing, Debugging, Real Time Data, System Monitoring, Cloud Storage, Pandas (Python Package), Unit Testing, Containerization, File I/O
Status: Free TrialSkills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
Status: NewSkills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Status: NewStatus: PreviewSkills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging