Understanding User Needs
Completed by Jerome C. Mislos
May 24, 2021
10 hours (approximately)
Jerome C. Mislos's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Research Methodologies
- Category: Usability Testing
- Category: Needs Assessment
- Category: User Research
- Category: Data Collection
- Category: Interviewing Skills
- Category: User Centered Design
- Category: Human Computer Interaction
- Category: Qualitative Research
- Category: Research

