Customer Service Fundamentals
Completed by Do Dang Khoa
May 2, 2023
14 hours (approximately)
Do Dang Khoa's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Personal Attributes
- Category: Communication
- Category: Help Desk Support
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Service Level
- Category: Greeting Customers
- Category: Customer experience improvement
- Category: Customer Support
- Category: Customer and Client Support
- Category: Process Management
