Customer Service Fundamentals
Completed by Cynthia Kenechukwu Anagwonye
July 25, 2023
14 hours (approximately)
Cynthia Kenechukwu Anagwonye's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Communication
- Category: Critical Thinking and Problem Solving
- Category: Customer Relationship Management
- Category: Customer Service
- Category: Customer Support
- Category: Interpersonal Communications
- Category: Empathy
- Category: Technical Support and Services
- Category: Greeting Customers
