Customer Service Fundamentals
Completed by Cynthia Kenechukwu Anagwonye
July 25, 2023
14 hours (approximately)
Cynthia Kenechukwu Anagwonye's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer and Client Support
- Category: Greeting Customers
- Category: Interpersonal Communications
- Category: Customer Relationship Management
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Process Management
- Category: Customer experience improvement
- Category: Customer Support
- Category: Critical Thinking and Problem Solving
- Category: Problem Solving
- Category: Help Desk Support

