Interplay Learning

HVAC: Your First Step Specialization

Interplay Learning

HVAC: Your First Step Specialization

Explore a Career in HVAC.

Build foundational knowledge of the HVAC industry to decide whether HVAC is the right path for you.

Interplay Learning

Instructor: Interplay Learning

Included with Coursera Plus

Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Understand basic HVAC concepts, technician responsibilities, industry tools, supplies, and safety expectations.

  • Apply foundational trades math, common HVAC formulas, and smart tool concepts used in entry-level HVAC work.

  • Recognize the importance of professionalism, customer service, callback prevention, and maintaining a positive image in the field.

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Taught in English
Recently updated!

June 2026

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Specialization - 12 course series

What is HVAC?

What is HVAC?

Course 1, 1 hour

What you'll learn

  • General information on the HVAC industry

  • The different kinds of HVAC systems

  • The major parts of an installed HVAC system

Trades Math

Trades Math

Course 2, 1 hour

What you'll learn

  • Read and convert fractions

  • Measure length and elevation

  • Solve problems involving ratios and proportions

Common HVAC Formulas

Common HVAC Formulas

Course 3, 2 hours

What you'll learn

  • The process and steps for measuring gas consumption and the timing method.

  • How to calculate the CFM for a gas furnace using the temperature rise method.

  • How to apply the CFM formula to determine the CFM for an electric furnace.

Introduction to HVAC Smart Tools

Introduction to HVAC Smart Tools

Course 4, 1 hour

What you'll learn

  • The key hardware components of smart thermostats

  • The basic functions of smart thermostats

  • The types of sensors used with smart thermostats

Basic HVAC Tools

Basic HVAC Tools

Course 5, 1 hour

What you'll learn

  • To identify the common hand and specialized tools used across various HVAC applications

  • Gain an understanding of the specific purpose each tool serves and why having the correct tool is essential.

HVAC Safety Basics

HVAC Safety Basics

Course 6, 1 hour

What you'll learn

  • Basic fire safety

  • Protective equipment that should be worn when handling chemicals and liquid refrigerant.

  • The safest way to store and transport compressed gas cylinders.

HVAC Supplies

HVAC Supplies

Course 7, 1 hour

What you'll learn

  • Differentiate between various types of thermostats and their specific applications.

  • Explain the function and critical importance of condensate pumps in moisture management.

  • Identify the standard installation supplies required for a professional-grade setup.

HVAC Technicians

HVAC Technicians

Course 8, 1 hour

What you'll learn

  • Identify the core responsibilities and daily tasks performed by a professional HVAC technician.

  • Recognize the specific training pathways and certifications required to enter the field.

  • Apply basic troubleshooting logic to common systems.

Hand and Power Tool Safety

Hand and Power Tool Safety

Course 9, 1 hour

What you'll learn

  • Identify common hand tool hazards and implement best practices to mitigate risks.

  • Classify power tools by their energy source and address the unique safety concerns of each.

  • Apply field-ready safety protocols to prevent workplace injuries.

Avoiding Callbacks

Avoiding Callbacks

Course 10, 1 hour

What you'll learn

  • Execute a thorough diagnosis to ensure the primary issue is resolved the first time.

  • Implement a final walkthrough protocol to verify system integrity before leaving a site.

  • Apply clear communication strategies to manage customer expectations and prevent misunderstandings.

Maintaining a Professional Image in Trades

Maintaining a Professional Image in Trades

Course 11, 15 minutes

What you'll learn

  • Identify the core reasons why a professional appearance is vital for modern tradespeople.

  • Articulate how personal presentation helps instill immediate confidence in your customers.

  • Implement strategies to maintain and protect the positive reputation of the company you represent.

Customer Service for Trades

Customer Service for Trades

Course 12, 1 hour

What you'll learn

  • Refine your verbal, non-verbal, and written communication styles to enhance every client interaction.

  • Master critical soft skills, including managing expectations, problem-solving, and conflict resolution

  • Implement systems for gathering and applying customer feedback to drive continuous professional improvement.

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Interplay Learning
Interplay Learning
2 Courses2 learners

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