- Strategic Communication
- Cooperation
- Verbal Communication Skills
- Interpersonal Communications
- Communication Strategies
- Problem Solving
- Negotiation
- Emotional Intelligence
- Leadership
- De-escalation Techniques
- Mediation
- Conflict Management
Conflict Resolution Skills
Completed by Vyshnavi N Y
September 16, 2022
4 hours (approximately)
Vyshnavi N Y's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
