Sales expert learning journey with Coursera

Completed by Ghulam Rasool on September 29, 2025

Verified learner ·

Badge ID: XbNOIS6ZQoOzTiEumdKDFA

About this Badge

Start your learning journey and develop your Customer relationship management, Negotiation and Storytelling capabilities. These courses have been selected by Metso leaders as mandatory part of the learning journey.

Learning objectives

Apply CRM principles to enhance customer relationships, drive business growth, and solve real-world CRM challenges.
Develop principled negotiation strategies to analyze, shape, and resolve conflicts in various scenarios.
Create and deliver captivating and impactful presentations using effective storytelling techniques.