Interacting with Customers
Completed by Samira Soltani
October 30, 2023
21 hours (approximately)
Samira Soltani's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Empathy
- Category: Retail Sales
- Category: De-escalation Techniques
- Category: Greeting Customers
- Category: Social Media
- Category: Transaction Processing
- Category: Cross Selling
- Category: Conflict Management
- Category: Retail Store Operations
- Category: Company, Product, and Service Knowledge
- Category: Product Knowledge
- Category: Customer Service
