Introduction to Customer Service
Completed by Ebonie Piper
May 31, 2024
18 hours (approximately)
Ebonie Piper's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Call Center Experience
- Category: Active Listening
- Category: Greeting Customers
- Category: Retail Sales
- Category: Customer Support
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Customer Complaint Resolution
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Communication

