Introduction to Customer Service
Completed by Ebonie Piper
May 31, 2024
18 hours (approximately)
Ebonie Piper's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Conflict Management
- Category: Root Cause Analysis
- Category: Positivity
- Category: Empathy
- Category: Retail Store Operations
- Category: Transaction Processing
- Category: Problem Solving
- Category: Customer Support
- Category: Retail Sales
- Category: Ability To Meet Deadlines
- Category: Non-Verbal Communication

