Coursera Staff

Editorial Team

Bio

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact-checkers. Our articles are deeply researched and thoroughly reviewed to ensure we are providing trustworthy information and advice for any topic. We understand that taking the next step in your education or career can raise questions. We are here to provide actionable, reliable, and relevant answers so you can achieve your goals.

Articles

[Featured Image] A contact tracer, wearing a blue vest, a yellow patterned top and a face covering. They are standing in front of a building with a white wall.

Contact Tracer: Job Description, Pay, and How to Become One

Explore what a contact tracer does, the skills and training needed to become one, salary, and opportunities for contact tracing professionals.

June 27, 2022

Article

[Featured Image] A relationship manager speaks with a customer.

What Is Relationship Management? And Why Do Businesses Use It?

Customer relationship management (CRM) uses systems like Salesforce and HubSpot to improve sales and customer satisfaction. This guide covers CRM strategies, tools, and real-world examples, plus steps to build and manage effective CRM practices.

June 27, 2022

Article

[Featured image] A MPH degree student holds a blue notebook and stands outside a university building.

What Can You Do with a Master’s in Public Health (MPH)?

This Master of Public Health (MPH) can be a pathway to many rewarding, in-demand jobs.

June 27, 2022

Article

[Featured Image] A technical project manager walks a team through a project plan on a whiteboard.

What Is a Technical Project Manager? (How to Become One)

Discover the role of a technical project manager, including responsibilities, qualifications, and salary expectations, and learn the steps to embarking on this career path.

June 27, 2022

Article