Coursera Staff

Editorial Team

Bio

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact-checkers. Our articles are deeply researched and thoroughly reviewed to ensure we are providing trustworthy information and advice for any topic. We understand that taking the next step in your education or career can raise questions. We are here to provide actionable, reliable, and relevant answers so you can achieve your goals.

Articles

[Featured Image] A prompt engineer in a white button-down shirt sits at a table and works on their laptop. There is a pad and pen to their left and a wall of plants behind them.

How to Become a Prompt Engineer: Duties, Skills, and Steps

Discover the role of a prompt engineer—what it entails and where it’s going—and begin taking steps to become a prompt engineer.

October 20, 2023

Article

[Featured Image] A person walks outside while looking at their phone and reading about data security issues in the US.

Data Security in 2026: FAQ + Best Practices

Learn more about data security in the US and how you can protect your personal information.

October 20, 2023

Article

[Featured Image] A customer service representative answers customer questions over the phone. They are seated at a desk facing a computer monitor and wearing a telephone headset.

How to Manage Customer Relationships: Strategies and Insights

Customer relationships include all interactions from first contact to post-purchase support. This guide covers their importance, compares customer relations vs. service, outlines key roles, and offers steps to build stronger, lasting customer connections.

October 20, 2023

Article

[Featured image] A woman looks up the CCNA certification at home on her laptop.

What Is the CCNA? An Entry-Level Networking Certification

The CCNA is an entry-level networking certification that can prepare you for networking roles in IT like network specialist, network administrator, and network engineer.

October 18, 2023

Article