Sales Development Representative

If you like identifying potential customers, generating leads, and reaching out to prospects this role is for you.

A Sales Development Representative generates and qualifies leads, identifying potential clients to drive sales growth. They use CRM tools to manage prospects and support sales strategies.

Skills you’ll need: Sales Operations, Customer Service, Communication, Negotiation, Selling Techniques, Customer Relationship Management, Sales Prospecting, Self-Motivation

$60,000 median salary8,336 jobs available¹

Recommended credentials

Salesforce Sales Development Representative Professional Certificate
Skills you'll gain: Verbal Communication Skills, Salesforce, Sales Development, Lead Generation, Prospecting and Qualification, Oral Expression, Time Management, Business Writing, Business Correspondence, Intercultural Competence, Sales, Customer Relationship Management, Professional Development, Customer Relationship Management (CRM) Software, Sales Prospecting, Interviewing Skills, Overcoming Objections, Growth Mindedness, Cold Calling, Writing
Rated 4.4 out of 5
(622 reviews)
Beginner · Earn degree credit
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Groundwork for Success in Sales Development
Course 1 of 5
Foundations for Interviewing with Confidence
Course 2 of 5
Conversational Selling Playbook for SDRs
Course 3 of 5
Boosting Productivity through the Tech Stack
Course 4 of 5
Practical Guide to Navigating Professional Relationships
Course 5 of 5
Develop with Dell: IT Sales Specialization
Skills you'll gain: Closing (Sales), Overcoming Objections, Business Communication, Communication, Sales Process, Data Centers, Customer Relationship Building, Active Listening, Rapport Building, Selling Techniques, Outside Sales, Sales, Sales Presentation, Digital Transformation, Technical Sales, Customer Analysis, Inside Sales, Value Propositions, Telephone Skills, Prospecting and Qualification
Rated 4.8 out of 5
(36 reviews)
Beginner · 1 months
View details
What Does IT Sales Entail?
Course 1 of 3
Setting Up Your Sale
Course 2 of 3
Selling with Confidence
Course 3 of 3

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¹ Median salary, job opening, and degree data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (10/1/2025 - 10/1/2026)