Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

LearnKartS
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Cloud Computing, Cloud Security, Cloud Infrastructure, Cloud Platforms, Public Cloud, Amazon Elastic Compute Cloud, Solution Architecture, Scalability
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Physics, Engineering, Scientific, and Technical Instruments, Laboratory Equipment, Radiation Protection, Materials science, Chemistry, Physical Science, Laboratory Experience, Mechanics, Experimentation, Systems Of Measurement, Calculus, Research, Differential Equations, Applied Mathematics
Intermediate · Course · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), Mobile Development, Android (Operating System), Image Analysis, Geographic Information Systems, 3D Assets, Computer Vision, Global Positioning Systems, Prototyping, User Interface (UI)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Interviewing Skills, LinkedIn, Technical Communication, Professional Development, Data Strategy, Data Ethics, Data Infrastructure, Data Pipelines, Verbal Communication Skills, Communication Strategies
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Billing, Billing & Invoicing, Amazon Web Services, Cost Management, Budget Management, Cost Estimation, Amazon CloudWatch, Public Cloud, Capacity Management, Cost Reduction
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Business Ethics, AI Personalization, Information Privacy, Threat Modeling, Personally Identifiable Information, Threat Detection, Security Controls, Cybersecurity, Law, Regulation, and Compliance, Prompt Engineering, Public Affairs, Artificial Intelligence
Beginner · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Laboratory Experience, Laboratory Techniques, User Feedback, Experimentation, Research
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Invoicing, Billing & Invoicing, Inventory Management System, Tax Management, Accounting Software, Customer Relationship Management (CRM) Software, Small Business Accounting, Bookkeeping, Accounting, Payroll Systems, Cloud Security
Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Value-Based Care, Operational Analysis, Patient Communication, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Care Management, Systems Integration, Innovation
Beginner · Course · 1 - 4 Weeks
Universidad de los Andes
Skills you'll gain: Game Design, Animations, Video Game Development, Unity Engine, 3D Assets, Agile Methodology, Software Documentation, Virtual Environment, Prototyping, Technical Documentation, Computer Graphics, Scripting
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Scikit Learn (Machine Learning Library), Supervised Learning, Applied Machine Learning, Machine Learning Methods, Statistical Machine Learning, Predictive Analytics, Feature Engineering, Classification And Regression Tree (CART), Machine Learning Algorithms, Predictive Modeling, Analytics, Machine Learning, Data Analysis, Python Programming, Random Forest Algorithm
Intermediate · Course · 1 - 4 Weeks