Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Technical Communication, English Language, Health Technology, Technology Solutions, Telecommuting, Language Learning, End User Training and Support, Vocabulary, Oral Comprehension, Education Software and Technology, Grammar, Emerging Technologies, Data Security
Mixed · Course · 1 - 3 Months

Skills you'll gain: Investigation, Fraud detection, Auditing, Litigation Support, Accounting, Report Writing, Due Diligence, Employee Training, Internal Controls, Risk Analysis, International Finance, Compliance Training, Analytical Skills
Mixed · Course · 1 - 4 Weeks

Special Competitive Studies Project
Skills you'll gain: AI Enablement, AI Security, Model Evaluation, Productivity Software, Artificial Intelligence, Responsible AI, AI Workflows, Organizational Change, Operational Efficiency, Prompt Engineering, Generative AI
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Backlogs, Project Risk Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Performance Analysis, Team Building, Estimation
Advanced · Course · 1 - 3 Months

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Linear Algebra, Artificial Intelligence, Applied Mathematics, Deep Learning, Machine Learning, Supervised Learning, Mathematical Modeling
Beginner · Course · 1 - 3 Months

Amazon
Skills you'll gain: Git (Version Control System), Software Development Methodologies, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, Systems Development, Functional Requirement, Software Engineering, User Requirements Documents, Agile Software Development, Application Design, Unified Modeling Language, Software Testing, JUnit, Agile Methodology, Spring Framework, Debugging, Java, Technical Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, OpenAI API, Data Preprocessing, OpenAI, Large Language Modeling, Real Time Data, Data Manipulation, Generative AI, Python Programming, Unstructured Data, Performance Metric, Machine Learning, JSON
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Open Source Technology, Package and Software Management, Unit Testing, GitHub, Version Control, Rmarkdown, Cross Platform Development, Software Versioning, Software Documentation, R Programming, Knitr, Continuous Integration, Development Testing, Technical Documentation
Intermediate · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: SketchUp (3D Modeling Software), 3D Modeling, Computer-Aided Design, Visualization (Computer Graphics), Computer Graphics, 3D Assets
Mixed · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Social Justice, Responsible AI, Disabilities, Innovation, Diversity Awareness, Social Impact, Socioeconomics, Human Centered Design, Sustainable Systems, Policy Analysis, Diversity Equity and Inclusion Initiatives, Data Ethics, Technology Strategies, Policy Development, Governance, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Ansible, Package and Software Management, YAML, Configuration Management, System Configuration, Linux Administration, Unix, IT Automation, Automation, Web Applications, Unix Shell, File Management, Cloud Infrastructure, DevOps, User Accounts
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Business Modeling
Beginner · Specialization · 3 - 6 Months