Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Finite Element Methods, Simulation and Simulation Software, Cloud Engineering, Engineering Analysis, Simulations, Mechanical Design, Engineering Design Process, Verification And Validation
Beginner · Guided Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Improvement, Team Management, Process Capability, Lean Manufacturing, Data Collection, Knowledge Transfer, Team Building, Statistical Hypothesis Testing, Meeting Facilitation, Quality Improvement, Continuous Improvement Process, Performance Measurement, Conflict Management, Process Analysis, Sampling (Statistics), Statistics
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: WordPress, Web Content, Content Management Systems, Web Design, Web Design and Development
Beginner · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Graph Theory, Combinatorics, Network Analysis, Data Structures, Network Routing, Algorithms, Theoretical Computer Science, Program Development
Beginner · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Forecasting, Innovation, Proactivity, Strategic Thinking, Creative Thinking, Optimism, Systems Thinking, Trend Analysis, Creativity, Professional Development, Leadership, Collaboration, Analysis, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Focus Group, Qualitative Research, Surveys, Discussion Facilitation, Market Research, Research, Research Reports, Recruitment, Research Methodologies, Interviewing Skills, Recruitment Strategies, Consumer Behaviour, Report Writing, Sample Size Determination
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Matlab, Algorithms, User Interface (UI), Object Oriented Programming (OOP), Computer Programming, Engineering Analysis, Scripting, Performance Tuning
Intermediate · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Gmail, Google Workspace, Email Security, Productivity Software, Organizational Skills, Business Communication, Document Management, Business Solutions, Scheduling
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Pseudocode, C++ (Programming Language), Object Oriented Programming (OOP), C and C++, Object Oriented Design, Integrated Development Environments, Computer Programming, Programming Principles, Debugging, Data Structures, Program Development, Algorithms, Interactive Design, Data Modeling, Software Engineering, Test Data, Data Validation, Unit Testing, Data Management, Test Case
Build toward a degree
Intermediate · Specialization · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Qualitative Research, Research Design, Report Writing, Research, Research Methodologies, Social Sciences, Data Analysis Software, Case Studies
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: 3D Modeling, Video Game Development, Animation and Game Design, 3D Assets, Unity Engine, Game Design, User Interface (UI) Design, Animations, User Interface and User Experience (UI/UX) Design, Computer Graphics, Music, Creativity
Mixed · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Requirements Analysis, Requirements Elicitation, Requirements Management, Functional Requirement, Business Requirements, Product Requirements, Backlogs, User Requirements Documents, Scope Management, Change Control, User Story, System Requirements, Client Services, Acceptance Testing, Agile Software Development, Prioritization
Mixed · Course · 1 - 4 Weeks