
Northeastern University
Skills you'll gain: Customer Analysis, Business Strategy, Competitive Analysis, Strategic Thinking, Organizational Strategy, Strategic Decision-Making, Corporate Strategy, Healthcare Industry Knowledge, Market Analysis, Operational Analysis, Business, Case Studies, Company, Product, and Service Knowledge, Environmental Management Systems, Critical Thinking
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Data Analysis, Statistics, Research Design, Statistical Analysis, Probability & Statistics, Microsoft Excel, Research, R Programming, Data Presentation, Surveys, Data Collection, Research Reports, Data Ethics
Intermediate · Course · 1 - 4 Weeks

London Business School
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Sustainable Development, Corporate Strategy, Business Ethics, Social Impact, Business Leadership, Decision Making, Stakeholder Engagement, Innovation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Product Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, Case Studies, User Feedback, Product Testing, Customer Insights
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Android Development, Mobile Development, Data Management, User Interface (UI), UI Components, Human Computer Interaction, Java Programming, Network Model, Geographic Information Systems, Animations, Computer Programming, Computer Graphics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Business Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Information Privacy, Informed Consent, Personally Identifiable Information, Accountability, Generative AI Agents, Data Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, AI Security, AI Enablement, End User Training and Support, Human Computer Interaction, Information Privacy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Quality Control, Plot (Graphics), Data Literacy, Statistical Analysis, R Programming
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: ArcGIS, Data Presentation, GIS Software, Spatial Data Analysis, Data Visualization, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Import/Export, Data Mapping, Data Integration, Data Management
Intermediate · Guided Project · Less Than 2 Hours